Customer Ratings & Reviews

Love my washer and dryer very much. They are still holding up strong

The LG washing machine that I purchased has worked very well. The machine is quiet, has a large tub and the clothes are very well washed. I would recommend this washer.

Good service and great customer service and they will answer all your questions you have

This LG All in One Washer/Dryer is awful. It takes forever to dry clothes and I've only had the machine 7 months and it is leaking water from underneath onto my floor and also in the pedestal drawer. Scheduling a service technician to come out and look at it was another story! He made modifications to the vent filter and I don't see what that has to do with a water leak. It did not fix my problem. I want to trade it in for a standard washer and dryer. I've contacted the Corporate office so we'll see if they will help. This machine cost me over $2000 and I can't afford to junk it!!

Haven’t had to use this yet which I figure is the best case scenario but I’m sure if I do I will review it… so far I’m very impressed with Best Buy’s delivery & installation crew!!

Service was very professional and worked with my schedule.

Bought new washer and dryer. Bought the extended warranty as replacing these items can get expensive. It is worth the money!

I believe in Murphy. If I buy the protection plan, nothing will happen. All of the reviews of the available units mentioned issues that require service or the replacement of the unit. If something happens, I am covered.

Geek squad has actually very good service the are quick, efficient and they don’t hesitate if there is a need of reemplace a product

it's a good deal if you do a lot of business with Best Buy like we do. We do o property management and buy a lot of appliances thus one of the benefits is free delivery or haul away. this paid for itself within a couple of months for us

Great service when machine kicked the bucket after only 2 to 3 years. Great value for the coverage provided. I will only buy major appliances from Best Buy with this coverage.

Spending over $1000 on any product you should at the very least consider a warranty. I purchased this 5-year warranty because I brought a $1800 washer and I like want this warranty provide "in case something happens"

I have always gotten the protection plans through geek squad when I purchase anything through Best Buy. It just makes sense to do so. The cost is reasonable and the service is good.

I purchased this warranty in case I have to use it. So far so good. In past warranty purchases, when I needed service, someone would always come out. I hope I don't have to use it, but I feel good with my purchase.

I love Geek squad the come and fix the problems with my washer I have had with no problem

Great piece of mind knowing if something goes wrong with our washer we don’t have to pay to get it fixed.

Hopefully dont have to use it … but Best Buy is very supportive and they are great

One of the best insurance policies out there for your tech, worth the extra money for sure when untimely break downs happen. Wouldn’t buy a high end appliance or TV without it.

The guys did an excellent job installing my dryer,fast and efficient

We had good experiences so far with the long protection plans. Several times we had rather expensive items replaced or refunded because they broke. The process was always quick and easy.