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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5745 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 5,745 reviews
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Trust me. I’ve used it so many times for random big issues I’ve had happen. This saves my wallet and sanity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year plan of protection is a must in case the machine stop working. ksdlkslslsfjssa;lfsjspfjf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Cleans my clothes efficiently and dry them. Also has many options as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad deliver and install our new washer and dryer. They were excellent! They explained to my husband how to remotely start the washer and dryer and explained how the washer and dryer worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have the extra support if I ever would need it definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast, done right and the crew was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad doesn’t fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally bought a new washer after my old one was just not cleaning very well after 15 years. Haven’t needed to use the protection yet but it hasn’t failed me before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always follow through and repair or replace problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free warranty that gives you the peace of mind your equipment will be fixed or replaced if they break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cheapest insurance policy for appliances on the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys answer questions professionally and help with any problems that need to be solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan provides peace of mind. Haven’t used it yet, but we've only had our washer a little over a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading everything that is covered under this plan, I am sooooo glad I purchased it. Hoping that I will never have to use this warranty, but happy to have it, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service product to help in case something goes wrong with new items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonja’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I purchase 5 year protection warranty on both new washer and dryer sets especially during covd 19 virus crises clean clothes are a must to keep viruses from spreading love love love my machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great size, however when washing it makes a slight squeaky sound.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful with extend warranty lead time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have something that in case something does go wrong they can either fix or replace it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

    I would recommend this to a friend