Customer Ratings & Reviews

I made the mistake of having the machines delivered and not installed later to find out from Samsung that I need to install professionally in order to keep my warrantee the geek squad came installed it free of charge when I could to charge me now great job guys thank you

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

So far so good! It states that I need 50 characters.

We just purchased it and bestbuy sold it as told! Sounds like an amazing service to have and use

I think it is good idea to buy this waranty, hopping never use it.

Reasonable price point for the coverage that is included. I had reason to use coverage on a previous purchase I had made on another appliance: the process was very straightforward, and the repair was completely covered

Peace of mind is everything. It breaks they fix it or replace it. Hassle free !

I decided to buy the Washer and Dryer and contract together with the BestBuy Card to get the BestBuy Points. You can wait and purchase later after you research the Mfr Service Warranty Service and BestBuy Service Contract to make an informed decision.

Have not used the warranty as of now but for the price its real good normally everything happens with in 3 years this warranty has 5 years, very few give out 5 yr on warranty on appliances.

Best Buy has the best warranty. That’s the only reason why I buy my electronics at Best Buy

I went in trying to buy protection on a washing matching I had just purchase and the employee was very helpful. Maalik not only explained to me the benefits of getting the protection plan, he made me feel comfortable and try his best to help me. He was also very polite.

Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

great service! always helpful to meet my needs depending on electronics or home appliances

Those guys don't joke around when is talking about work, really professional and great communication... this 100% recommend

I have yet to use this I am going to be calling in a couple of days and will return back to let you guys know how the service was crossing fingers they can help me with my problem that I am having!

I luckily have not used this service. Pay attention to the needed recommendations so it is valid.

Very good customer service with Best Buy being long time buying from them. I never have an issue with finance offer to.

Always good to have protection and hopefully never need it.

Very friendly and knowledgeable they even tell me howto trouble shoot

Its the best options you have to do.to protect your appliances