Customer Ratings & Reviews

Excellent service. Great communication and quick response

I am happy to have insured my washer and drier. I called best buy for service and they were quick and efficient in getting a next day appointment with a service technician. The name says it all Best Buy

Save your money, its not necessary to purchase geek squad-for me at least. If you invest in a good brand with warranty, just use that and take advantage

I love that this guarantee is very good i got it so in the future i don’t have to buy an other dryer but they can fix it

This is peace of mind at its finest no worries for the next five years

Great to have for peace of mind. Hope to never use, but have never had a problem with the squad's service!

Ok these things are iffy sometimes but recently we have had some bad luck. Gives you more peace of mind about the future.

It’s ok, for some reason sometimes the clothes doesn’t dry up completely but I just add more time.

We shopped around for warrant and the price bestbuy provides is very competitive. I don't have experience of claims yet but I have high expectation due to the experience during installation and delivery.

I love my new washer dryer combo one of the best purchas i have ever made!

This is a wonderful washer and dryer! I can wash my king size comforter and it is thoroughly cleaned! Works well and the I have not had any problems with the product. First instillation was dented but it was replaced immediately.

Purchased this protection. Anything goes wrong with the parts or a device needs replacement, this plan should cover the need. Very appreciative of the staff and service provided to buy this coverage.

Geek protection is great. If something goes wrong they take care of it.

I mean what can I say, it’s the Geek Squad, they are amazing at their jobs. If something is broken you are lucky to still have it insured by the Geek Squad, because they will fix the problem and FAST!!!

Washer hooked up perfect and plenty of room and works great.

I’ve been told I’m insurance poor, however the peace of mind is well worth it.

Have purchased protection on many of my electronics, but only needed once and came in handy. Repairs were made at no cost

Plug in my wash and dryer . Was fast and easy and very nice

So far so good -- we feel like we're well-covered with the 5-year Standard Geek Squad Protection service plan we purchased with our new LG washer. Highly recommend to buyers for the peace of mind.

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.