Customer Ratings & Reviews

I haven't had to use this but definitely wanted this protection on my new Samsung top loader washer. With all the issues that Samsung is having lately, especially with their top loaders, I didn't want to take a chance with something happening outside of warranty.

Nice to be able to extend the warranty on my Samsung washing to 5 years. A little protection goes a long way.

Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

Geek Squad stands behind the protection plan. They made my problem right.

Excellent product, definitely recommend to friends and family, and good customer service

I have made a number of major purchases from Best Buy over the past couple of years and always add the Geek Squad protection agreement. I find it to be a great value with great service.

I appreciate the help definitely nice to have if you’re having any trouble or issues thanks

Get the protection, this washer is a replacement for one that was on warranty and went belly up 4 years into the 5 year warranty, totally worth it.

I havent had to use this product. However i have heard great things about them.

I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

Scratch and dent! Literally that’s all this washer had wrong with it. We are extresxxx

This dryer has been a great purchase, is powerful compare to my previous Kenmore and is really High efficiency (it dries in less time, what use to take me 45 minutes it now takes 30). The sound is quiet & smooth and it looks sharp. And for an super awesome price of $345.

We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

Gives us peace of mind knowing we have this coverage for the next 5 years.

I took out the 5 year ext warranty because of their customer service. Never had a prob.

Have not had to use yet but the pricing was good for the amount of years covered.

We’ve had a lot of issues with it and leaking since we got it, which was 4 years back. We’ve had different techs look at it, one part replaced which was not the fix. It ran great besides that and the leak was random and runs quiet. It’s being exchanged for a different unit. Best Buy has been very helpful with that.

Geek Squad installers are professional and know what to do

Geek Squad protection is always great. You never know what happens, and I purchased a washer/dryer, so I know I'm in good (and money saving) hands with the Geek Squad 3 year warranty!

I bought Geek Squad Protection for Washer and Dryer after Geek Squad Professional installed them. I thought to worth buying it for support by professionals. Total value for money and peace of mind.