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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 5,745 reviews
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but hopefully it comes in handy when something goes wrong with my washer or dryer. I will update in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and Amazing product and love the added protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every major purchase, I always get extended protection. In several instances paid for itself and sometimes many times over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty saved us when our washer crapped out but the price of the extended warranty is crazy pricey nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option! Not too expensive and its a must have! Its definitely worth not having the worry of issues arising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly installed washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and installed washer quickly. They did a dry run, but forgot to remove the product pamphlet inside. It got soaked!!!. Luckily, we called and was advise to download from site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use yet but with other product under the geek squad the service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have at a reasonable price will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my first time home purchase. Two years so far and no problems. Not fancy looking by any means. It’s a basic look which I was looking for. Had it delivered and installed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really impressed with the quick response, and the kindness of staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive service but it's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Samsung washer out of order after a year. Unfortunately I did not purchase the extra protection plan so it costed me fortune to fix it but i had to do it anyways. Great services and friendly mechanics thanks to Bestbuy Geeksquad. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Buff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with any warranty or Geek Squad Protection plans. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to deal with. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an insurance solution for my washing machin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point for insurance was competitive based on my research for similar items in other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was professional and on time. Nice knowing I have protection on my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spend over $200 on anything at Best Buy and don't get Geek squad protection, you are asking for regret. It is certainly better to have it and not need it than the reverse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on appliances. It's simply the best at getting your appliances taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection provided expert installation of my set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I purchased the 3 year but ended up going with a 5 year instead.

    I would recommend this to a friend