Customer Ratings & Reviews

Remember to get your warranty but you never know if you’re going to need it better to be safe than sorry

Best washing machine ever. Best installation ever.

Washer and dryer have been great. Quite machines and look nice in the home.

Always worth on expensive items. Always need to protect your items

I mean what can I say, it’s the Geek Squad, they are amazing at their jobs. If something is broken you are lucky to still have it insured by the Geek Squad, because they will fix the problem and FAST!!!

Extended service plan is affordable and good to get. Definitely recommend!

The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

would not really know haven't had to use it. Does give me peace of mind

This has already payed off. The first dryer was bad and they replaced it

the agents installed my new washer and dryer and were very professional.

The squad installed, really worked as a team, neat and careful

Always purchase extended warranty for any of your new appliance just in case there’s a problem in the future. Its worth buying it coz any appliance tends to break within 2 years of use.

Showed up on time . Professional . Happy with the purchase

Delivered on time. With no scratches. Very personable. Great service

Not showing up for in-home service appointment. The communication is only with the call center and they look at the screen with the same information the you see online. The agents at the Gig Squad call center just follow the protocols that let us running around.

Geek Squad helped me navigate through the issues, they are knowledgeable, while they may get offended when you ask some stupid question, however, worth buying the protection specifically for large purchases.

Nice to have a protection plan for appliances so that I don’t have to take time out for repairs myself.

The Delivery Guys Were Very Helpful In Explaining The Machine Operation

I am so happy that I had paid extra to get the extended coverage, my other washer broke down and since it was going to be too expensive to fix , the protection plan covered for us to get a new one.

Made sure it got this to protect my investment. Great pick up and they allowed me to add it to appliance I got from outlet.