Customer Ratings & Reviews

So happy we purchased the geek squad protection! Our dish washer had a disgusting odor of backed up food in the hose. The geek squad guy arrived on time, was kind, understanding and quick! He replaced the piece within 15 minutes. Yeah geek squad!

I hope I never have to use this, but was told just call us if you need us…

I haven't used the service for the washer but Greek is the best! I've had them work on my laptops in the last.

I've not had to use the geek squad but it is nice having the peace of mind knowing that they are there if my washer quits working.

I received a replacement washer in a timely fashion

Fortunately haven't had to use it as washer is brand new but it is good to have should something go awry.

Had to add this purchase and hope that I don’t have any issues.

The Geek Squad did an excellent job installing my new washer. They were in and out before I knew it, answered all my questions and left my laundry room spotless. I highly recommend Geek Squad installation!

Given that a washer has both electrical and mechanical components and also handles fluids (liquid soap and water), buying the service policy seemed to make sense. A washing machine is too large to bring back to the store if there is an issue.

My washer gave out and geek squad replaced it right away. Highly recommend getting it.

Perfect part of the washer I purchased, I have a complete set now. Great service if needled

Love the new washer and dryer. Quiet and gets cloths cleaner than my old machine. Holds a large amount of cloths with ample water for the job.

The most inversions in one fine electrodomestic deal.

Always there to help when needed though i havent needed to use it more than a couple times.

The geek squad always responds when I need them to. I just wish they were all as smart as the first technician I got.

Great to have peace of mind for a big purchase like a washing machine.

Protecting my appliances is a must. Geek Squad Protection is a great value.

Great washer! Have had GE for years and I will always stick with!

With major appliances, nothing is better than knowing that the right person will come to install and service your appliance if there ever is a need.

Purchased protection plan from past experiences with customer service