Customer Ratings & Reviews

I have Geek Squad protection on everything it's offered on! Bought a washer and have already used the protection when the lid cracked. Someone came right out and fixed it. No problems!

Best plan ive found so far and this will help with maintenance for years to come on my appliances.

I purchased the 3 year warranty on my new washer and dryer. Have not had to use it yet, but trust that Best Buy will stand behind their warranty as they always have in the past.

It worth to get the protection for big items like washer dryer and fridge. I used it twice and they were very professional and they fixed my problem.

Always get the protection plan, any issues geek squad comes to the rescue.

Good protection for about 3 years is really not that bad

I have compared Best Buy with the other competitive. The conditions offered by Best Buy are much better than other outlets.

[Employee of bestbuy] Really recommend the product no problem what so ever.

This washing machine is going in to my son's apartment so while I'm not expecting any issues with an LG product, this is great "appliance insurance policy" for the price. Also prefer dealing with BB rather than Customer Service at LG headquarters.

My product was damaged and they sent it back. I was happy that it didnt take that long to bring it to me and install it right away. It gives me peace of mind.

For the most part, the all-in-one works well, but you constantly have to clean it and make sure lint isn’t clogging things, which can prevent it from drying properly. You’ll also end up on the phone with LG a lot. In my personal opinion, this machine is best for a one- or two-person household. We have a lot of kids, and it just doesn’t work well for a big family. Sometimes it takes six hours just to wash and dry one load. If you’re okay with that kind of time, this might work for you — but for a large household, I wouldn’t recommend it.

This warranty is a life saver. Repairs or exchanges are a breeze.

I had always been skeptical about front load washers but this one has been great so far

Great service and customer service they help me right away and also my appliances are working great

This is a must have! I was never a warranty person but products just aren’t made the same anymore and it is worth the price to ensure longevity. And the service is always quick and easy!

excellent service and professional team , good service

Washer works great and the antifungus control works fantastic

Great because Geek squad comes out if there are any problems. So far i haven't needed them.

The Geek Squad warranty is affordable & makes sense when you spend lots of money on appliances. It is nice that you can include it in the interest free loan too.

I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.