Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5694 reviews
(5,694 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason i purchased the extended warranty is that we live in Florida. Florida equals a lot of Lightning strikes. The board on this washer like others is about $150.00. 5 years for the price is a good buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment when purchasing expensive equipment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Agents are ok but warranty policy is NOT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was nice and competent but the policy is crap. I had to wait 30 days to see if the part would arrive to the warehouse and if it didn't my washing machine would be replaced. The part never arrived so I got a new washer but we had to wait 30 days which meant going to the laundry mat until it was replaced. The CS rep told me I could buy a new one but why would I do that when I have a warranty policy? It made no sense.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed and went over everything with me! I was very impressed and happy I purchased this protection.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A nesseasaty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service plans are well worth the money! Especially since everyone knows that everything seems to break right after the manufacturers warranty runs out!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues works great. Love the steam feature. Easy setup
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
INSTALLERS WERE GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were wonderful. If I ordered something from best buy. I would want them to bring it to me. Good guys
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used the service I will have to recommend it to anyone purchasing anything from best buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hoping never to use it but we know it’s there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with both appliances that we purchased and we were happy to get the warranty just in case there is something that happens
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The geek squad 5 year protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll give 5 stars for the option to protect my device. I haven't had to use the protection yet though, so 5 stars just for the ability to do so. This is useful since it is for a washing machine.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection is best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer/Dryer installation was done very smoothly and professional services are very good. I would strong recommend warranty services
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this add-on for my products. Worth it. I had some minor issues and they came out and fix them with no problem.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this add-on for my products. Worth it. I had some minor issues and they came out and fix them with no problem.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price for big purchase so you know you are covered if it fails
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Extended protection on new washer, no-brainer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this new washer, does alot of stuff i wont use. But you have to have the extended warranty. At least i do. Just in case. Hopefully wont need it. But got 3 years of coverage.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Appears to be a good program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.
Rated 5 out of 5 stars
Best washer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on time and installed the washer, explained how the washer work before leave our house.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great product
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, good build quality, really happy with this purchase
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im so glad they have 5 year option on warranty. I don’t have to worry about it for a while
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer delivery was quick dropped off and placed where i wanted
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


