Customer Ratings & Reviews

This washing machine only lasted for one year and five months before it broke down. The hot water inlet valve stopped working and the gears under the tub started whining loudly. I was able to receive a new one only because I purchased a Geek Squad warranty for 5 years. I then purchased a new warranty and hoses for the replacement for $250 for a new warranty and hoses incase this one decides to break down. One last complaint I have about the extended warranty is if you file a claim they will void the warranty, yet no other warranty company will void your contract for a repair or replacement until your 5 years you paid for is actually done. I advice anyone making a big purchase ticket item to find an outside warranty company which will guarantee you the full term contract for the 5 years.

Very good idea to cover my appliances with this, as it goes far beyond the appliance manufacturer's warranty

I personally think the pricing is a little high. But when you’re concerned about breakdowns of an high priced appliances, you’re willing to pay the price.

Great customer service and professional with delivery.

We are so glad that we got the 5 year geek squad protection. We already had to use it and they were wonderful.

I love the fact that I can get such a great warranty for my new washer and dryer at such a wonderful price it rocks and I will definitely recommend it to my friends you cant beat the price and piece on mind on your purchases.

I would rather pay a little more now for a piece of mind then paying for it later and a lot more. 20 yrs ago I would say no, but now. Way too many little electronic components to go wrong.

Really nice and professional and helpful! Would definitely recommend.

Wow so good woooooow it’s not bad very much so good

Geek squad gives speedy accurate service...if you need help installing anything or just advice you can depend on geek squad

Best plan around. Has help me on more than one occasion

Great service on purchasing high price appliances. It gives you peace of mind that your appliances covered after the manufacturer warranty has expired.

Great service on purchasing high price appliances. It gives you peace of mind that your appliances covered after the manufacturer warranty has expired.

Great service on purchasing high price appliances. It gives you peace of mind that your appliances covered after the manufacturer warranty has expired.

I haven't had to use the Geek Squad protection yet as my item was brand new but I wanted this extra security for the future.

Easy and fast delivery. Set up was easy very friendly men.

I haven’t had to use the warranty yet. I really hope I don’t have to. But I’ve always had a good experience whenever I’ve had to use a geek squad warranty.

Geek Squad is the service everybody needs when shopping at bestbuy

Geek squad protection has saved me a few times. I always recommend it!

I have not used this yet and hoping I never have to, but purchased for peace of mind.