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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5705 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 5,705 reviews
  • Rated 5 out of 5 stars

    Only need a warranty when you don’t have one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Warranty, purchased to have some additional comfort if something was to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service yet but I really need help in my area when there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service policy to cover any issues with my appliance purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. Hassle-free repair/replacement service should any problems arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. Hassle-free repair/replacement service should any problems arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi Gary, you're getting 25 points for this review!Hi Gary, you're getting 25 points for this review!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get the 5 year protection [lan to give me peace of mind. Hopefully will not have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You save in the long run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad protection and I already have used it. It's like triple AAA the one time you need it pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranties are very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many items from the store and have usually bought the geek squad warranty. When I have used the warranty it was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not be able to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad before on the store, there services are not that great, but depends on how much training / knowledge they have.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your comments and feedback. We always appreciate hearing real comments from customers like you to expand and improve our services. We love to help alleviate any frustrations with your tech so you can do what you need to do! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't needed it yet. better safe than sorry. i always get the extra coverage, and you should too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Use them for several items bought at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got to my house on time and installed everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommending to friends!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn and kenny were careful, considerate and mindful when installing our appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUSt have for any products made in this day of age,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, never know what could happen.. I always purchase with anything electronic..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got additional protection plan on my new purchases at Best Buy. Products are still new so I haven't had to use it yet, but I like having the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use, it’s for my Samsung Smart TV- 5 years! Well, I guess they installed my TV- that was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome... the service is always good, the price is great and the protection a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Peace of mind and good warranty service. Thanks to Best Buy and Geek Squad.

    I would recommend this to a friend