Customer Ratings & Reviews

This is great. You never know what might go wrong with these new washer over time. Lots of electronics. Glad to know I'm covered!

My last appliance broke too soon and I had no extra coverage to cover repairs, this time I hope to be prepared for that possibility.

Geek Squad is protection I like having for backup for my purchases. Good insurance.

Great price compared to other stores. It makes me feel secure to have a five-year warranty.

Great safety net and calming to know we are safe if anything happens.

I was very happy with the Geek Squad service. They were professionals and very helpful

I have not used this yet, but what a relief to know I have it!

Over all cheap and inexpensive for piece of mind considering things break all the time

I have not had any problems with my machine but I have had them for other equipment and they have always given great service

It doesn't prorated the protection when it is a replaced product

I'm so glad I got this protection, if it wouldn't be because of the protection I would probably be without a washer by now

These appliances are to expensive not to buy no warranty.

Excellent service, very professional, necessary for each purchase

Excellent service, very professional, necessary for each purchase

After having purchased an LG washer/dryer combo unit in November 2023 and taking delivery in January 2024, I called a few days ago when the unit was having a leak from the front door. I was told that I needed to contact LG because the unit was still under warranty with them. So I say what good is purchasing an extended warranty if Best Buy isn’t going to do anything when I call them other than say go to the manufacturer. I have been a Best Buy customer, purchasing all major appliances, entertainment equipment and computer, iPads, iPhones from them for the past 20+ years. I have almost always purchased protection plans on larger purchases. I have called for repair on appliances that were under warranty in the past and the Geek Squad was sent out to make repairs. That was what I expected now and did not receive. I am more than unhappy. I guess it’s the way the whole world is going, but it’s the final nail in the coffin of my purchasing Geek Sqaud Protection. Worthless! As was calling LG who wanted to merely diagnose my problem over a computer chat and have me do all of the work. That’s not a warranty!

They were so professional and the deliver process only took 10 minutes. Will reccomend!

You can’t go wrong with this plan! Piece of mind and protection!

Great Buy! Happy with my purchase. I'm also glad they offer a protection plan.

Great Buy! Happy with my purchase. I'm also glad they offer a protection plan.

Great Buy! Happy with my purchase. I'm also glad they offer a protection plan.