Customer Ratings & Reviews

Fair price and thankfully I never had to use it. With it imo.

Was never able to resolve my issue with the machine in spite of countless - altho had something like 25 job numbers - calls. Received conflicting information, false information. Calls were not returned and the technician who showed up had no idea why he was there - thought just to "check out" the machine. Just looked at it. Did not examine the hook up. Seemed to not understand what I was saying. I had described the issue in detail to 2 customer service reps who apparently never passed this along. This tech told me to replace it. Ultimately I cancelled the order. Have never had such terrible customer service. Incompetent and dishonest.

Purchased a 3 year warranty for both washer and dryer I gave three stars because I had to pay $75 warranty separately. Which too me was extremely high. Look for a better deal by purchasing washer and dryer as combo first!

The way I use devices, I need this warranty. It covers operator error.

Great price for a 5 year warranty on a washer and dryer

Wouldn’t buy anything without Best Buy’s warranty it’s the best

GeekSquad has always been helpful and process is easy.

Have not used the warranty yet. Really satisfied with my purchase.

Great to have the extra security of a service plan.

Very professional, and extremely helpful so with any question I had.

I would definitely recommend this with your purchase.

Most important to have when buying major appliances

I feel a lot a safer with the extended warranty....

Good product, does what it says it will do and easy set up

Got it for my washer and dryer had it before good service

great price for the product and warranty plan also

Used geek squad in past good dealings will buy extra warranty again

I expected to call geek squad to have someone come out and look at my dryer when it went out instead they told me to call the manufacturer

Elegant and stylish. Noiseless when you operate itn

I have not had to use this but am glad it was offered as an option!