Customer Ratings & Reviews

I hope I never have to use this, but was told just call us if you need us…

The geek squad always responds when I need them to. I just wish they were all as smart as the first technician I got.

Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

Price point for insurance was competitive based on my research for similar items in other stores

Good insurance to have in case you have issues with your product.

Don't buy expensive appliances from Best Buy without this!

Good protection for about 3 years is really not that bad

Super Worth getting the warranty. Minor issues always appear and heal squad repairs it quickly.

I always get the Geek Squad Protection and any items I buy from Best Buy. It's a great peace of mind to know that the items are covered by an excellent company and supportive employees.

excellent service and professional team , good service

Great to have peace of mind for a big purchase like a washing machine.

Purchased protection plan from past experiences with customer service

I've not had to use the geek squad but it is nice having the peace of mind knowing that they are there if my washer quits working.

They're always there to help and best buy warranty is the best!

I haven't used it yet, but had it previously on my last washer and it saved me a lot of money.

Always heard of how great geek squad is. Never tries them until recently, and man am i glad i did. The price totally worth especially if you have about 20 devices that always needs your attention.

Looks great, work’s awesome, We fell in love with it on the first day. Best purchase ever.

I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

Good machine easy to install very very good to wash