Customer Ratings & Reviews

First call to obtain warranty service on expensive, Built in KitchenAid microwave: Personable agent mistakenly claimed that KitchenAid provided a three year warranty and therefore he could not schedule service. He gave me a phone number for Pool service which I called. Even on Best Buy’s website, what they told me turned out to be true: product only has a one year parts and labor warranty. Second call: very personable, female agent takes all info and attempts to schedule service. She can’t. There are no geek squad service openings in my area today. She says she is referring me to the store. They should call back in 24 hours to schedule an appointment. We’ll see. This review will go up to two stars if they call.

There was a dent in the new microwave and they said we could replace it or get a discount

I haven't had v any issues with my plan and hope not to

Great to have and it let's you have peace at mind.

Good deal for what you get. I would definitely buy again

My family members loved it, our friends liked it too!! It's for your future protection.

Always professional, courteous, friendly and knowledgeable

Anything goes wrong and it’s necessary to have this warranty. It’s a must!!!!

havent needed service yet, but am glad its there incase

I ALWAYS BUY AN EXTENDED WARRANTY WHEN I BUY A NEW APPLIANCE. HAS COME IN HANDY MANY TIMES!

Works great!! Just as described! I would buy it again if I didn’t already have it.

dont buy anything tech without this type of insurance

They have always helped me out with all the products I have bought from them.

Better safe then sorry for large purchases like this

Better safe then sorry for large purchases like this

Never got a chance to use this plan as the range I bought it for is being returned due to defects.

Never had to use the warranty yet for the product.

I am a believer on the protection plan it has helped me in many items in inumerous occasion

I purchased Geek Squad protection because of the great coverage and service.

Purches it for Peace of mind, hope I don't need it down the road. Washer is a good unit!