Customer Ratings & Reviews

I always buy this on a large purchase, usually the five year plan. Sometimes I don’t use it at all but the few times I have of paid for the times I didn’t use it. So I think I’ve broke even over the years. It all depends if you can self-insure your self or not.

Its ok, but i liked my old dishwasher better. The tines are really close together making it hard to load bowls anywhere but the top rack. For plates you load on the bottom bit they roll if you don't load on the back of the lower rack. The lower rack doesn't alow for wide tall things. The cup sprayers are ok but i still whish i had gotten anLG.

I always recommend the protection plan. Though most items BB sells are of good quality, it doesn't mean that something weird won't happen. Appliances are made en mass, so it is always possible that something just happens and is not a sign of good/bad quality - be smart ant CYA. In the long run, its a small amount of money each month for peace of mind.

I thought it might be a good idea to get the added protection. I used to be a Best Buy Total Member. However, after the 1st year they dropped the price $20 & took away most of the benefits.

It gives me peace of mind knowing I am covered by the Geek squad.

Can't be too safe these days, with the high cost of appliances and the almost impossibility of getting parts or repairs, a guaranteed replacement is worth this small investment. Our previous unit didn't last three years, so we switched brands and also made sure to get this warranty.

I actually don’t know for sure if they are five stars on this or not and I hope I never have to find out. If something does go wrong I know I will need the coverage because the purchase took all that I had

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. The best Product Replacement plan available.

Excelente!! We all in our family love it!! The decor that adds to our kitchen the best!! We r very happy with it!!

I have not needed to use this service yet. Hopefully I have no problems and never have to use it.

havent used them yet but will soon for my refrigerator

The delivery guys were great. They took great care with the removal of the old range and installation of the new one.

Sales team member was helpful and knowledgeable. Very pleasant to work with.

it's always worth paying the extra money for the 5 year warranty

Having Geek Squad ensures that I will not regret my purchase and that if I have any issues, I know that Geek Squad will be able to help me with any electrical or physical problems. Best Buy will also recognize the value of the product and I was told I would just have to pay the difference if I do want to upgrade within the paid time frame. Purchasing Geek Squad will indubitably be a brilliant choice.

Never really felt like getting extra protection, but buying the total tech package gave me a 20% discount on my added 5yr protection plans. Additionally it virtually eliminated or greatly reduced the charges for installation an haul away of the old items. Before you say no to this, it pays to check out the bottom line after all the discounts. It should save you money in the long run.

My wife loves this microwave. Works quickly, and quietly. Connects to Alexa to turn on the light and fan as needed while cooking. Don’t have to touch the buttons while hands are occupied. Plus, the minimalist design fit her desires in the kitchen.

I thank God we have not had to use this for our cooktop, but glad I have it. We have had it on other times and have used it and have always been pleased with the people who are part of the Geek Squad. Only negative is that I wish it was a little cheaper.

We have used the warranty at best buy before and they did great

I recommend getting the 3 year support with any appliance.