Customer Ratings & Reviews

Will not purchase anything big without Geek Squad protection plans. Simply put, well worth the money invested. Have had to use it a couple times, no questions asked - item was replaced.

We have had this service before and love all the features and benefits. It has always worked out for us and the Geek Squad is always helpful and nice. They are great at what they do!

I love the warranties anything breaks down they'll be there to fix it I love Best Buy

Good long term protection for expensive in wall combo Microwave and Oven unit. One call was all it took to report a broken microwace roller arm and receive a replacement in the mail within days.

I saved 20% on all of the other warrantees that I purchased for my kitchen appliances plus saved another$60 on other services- so it’s almost paid for itself already. I just got it so it’s too early to review the services.

Love having the piece of mind that this brings! Always a great investment to have!

I liked the fact there is no maximum number of trips and trip fee

Always great service. Put my TV stand together and fixed the TV into position. Put my over the range microwave in, did a great job. In the past helped me with an issue with my lap top. Well worth the money.

i have had to use this warranty on multiple occasions and i is really worth it and i will make sure that i get in on future products and they either fix it or replace it

Haven't used it yet. Hope its okay. We do have an issue but don't have time to call them.

The repairs are performed by a third party and their communication is horrible. My bosch dishwasher stopped working at 17 months, the repairman said it was beyond economical repair and they would replace it. It took one month and over 10 calls getting passed from representative to representative to finally schedule the replacement. I had purchased a 5 year protection plan, they now said after the unit is replaced the protection plan is void and I need to purchase a new plan. They decided it was cheaper to replace rather than fix it, now my 5 year protection plan is voided after only 17 months. SCAM!

Warranty purchase! Got it when we bought the LG microwave

I have faith in the new appliances I purchased, but always nice to have some peace of mind if anything goes wrong

Great service and professional. We had 4 appliances installed in a little over an hour.

This appliance is for a rental property. We always make it a habit to purchase extended warranties for appliances in rental properties. Makes life easier for us and our tenants too.

I haven't had to use it yet but I think it will be worth it. Best Buy has been very good to me.

Geek Squad Protection Provides Expert Level Protection to your Product.

The stove works great and also I think that when I went to pick it up they drop it because it was pended

Great Dishwasher. The site was very easy to use and we appreciated being able to order with ease. It was nice to have it delivered at a convenient time and we thought the service was great.

I purchased my home out of foreclosure and needed to purchase all new kitchen appliances. Best Buy was my go-to store. Having the piece of mind of their warranty was a decision that was best for me.