4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,673 reviews
  • Rated 5 out of 5 stars

    You know you're going to keep your fridge for 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    years.....And you know you will have at least one service call that will cost more than than this 5 year warranty. Crazy not to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant beat this

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service. just call and make an appointment and appliance will get fixed or replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Protection is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I mean always get protection when you can, unless you can be a submariner, then be a submariner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick response, professionalism in their work and above all give excellent explanation of all the details of management and use of your appliances. I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting to Have Added Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value and quality of service will not be know until a covered product goes bad. Hopefully the service will be as advertised.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plan is a SCAM!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repairs are performed by a third party and their communication is horrible. My bosch dishwasher stopped working at 17 months, the repairman said it was beyond economical repair and they would replace it. It took one month and over 10 calls getting passed from representative to representative to finally schedule the replacement. I had purchased a 5 year protection plan, they now said after the unit is replaced the protection plan is void and I need to purchase a new plan. They decided it was cheaper to replace rather than fix it, now my 5 year protection plan is voided after only 17 months. SCAM!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have on major appliances. No worries if it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan , always came in handy , Never a problem and don't have to worry for 5 years . Highly recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coverages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection out there hands down there is no other store that can match Best buys geek squad protection thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty helpfully and easy to use and best decision ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and a must to purchase to protect your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation wasn’t great but priced right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. Hopefully I won’t need to use it but glad available and priced reasonably. Keeping my fingers crossed. Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the major appliance I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is necessary to feel confident that you are protecting your product. I defentially recommend getting extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad Protection for my new Dish Washer! You never know how these appliances may work out so its good to be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great in responding to any requests. And have helped with several items including rebuilding our 55 inch Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to exchange if you encounter an issue, geek squad and Best Buy overall have the best and easy to use warranties .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support EVER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have had tech support I actually think is worth the money. They have helped us on issues from large to small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this stainless steel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the stainless steel easy to clean just do not have enough shelves and not wide enough in the freezer but love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much about it, because I have not had to use it

    I would recommend this to a friend