4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,673 reviews
  • Rated 5 out of 5 stars

    Geek Squad Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents carefully and cheerfully delivered our new Samsung Refrigerator and removed our old refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service with these services is always great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet. So I cannot comment on it honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What warrenty?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what this warranty is supposed to cover. I but warranties and then forget that I even have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is always a good value for piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope they can fix my dishwasher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating it 4 stars for now. Will update once I receive the needed service that I know will need on my dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not needed this, but I know I will be needing them in the near future. Happy to have gotten it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never have to use it but it is nice to have the reassurance that experts will do the repairs or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark B

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they are in my corner, I get the protection plan on everything I get from Bestbuy and it has paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have it! Never know what will happen. Never had an issue with getting someone to come out even if it's something small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and helped me with the install of my filter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 3 year added protection on clearance dishwasher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great price not a bad services to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad fixed my fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied to get this geek Sqad service, the representative was on time & handled my fridge well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails me they fix everything!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! I recommend you to have this on all your major appliances and or gadgets, computers etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stove it came with a a grill top that the finish was coming off we called the Geek Squad they came right away and replaced the top . very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr protection for major appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan reasonably priced, hopefully good coverage, hope we never need it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    phone case

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The case is very durable and reasonably priced too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would never be without a 5 year warranty for a major appliance. The price was very reasonable and the Geek Squad always does a great job if you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek 3yrs, Range and Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this service yet, but have had experience with the service Geek Squad offers.. Good service and good price

    I would recommend this to a friend