Customer Ratings & Reviews

Bought this protection plan when I purchased a refrigerator. Have not had to use it yet.

Normally I don’t purchase extended warranties but in this case I did. The reviews I read about ALL BRANDS of dishwashers suggested the durability and quality went way down hill. My previous Bosch lasted 19 years. I don’t expect this unit to last that long and no knock on it intended. It just the way things are today. So I got the extension hoping to help it last longer.

I highly recommend Geek Squad for major appliances. While this is for a new purchase, we just had to use our last one for our 3 year old dishwasher that just quit. They tried to repair it and ultimately replaced it. I was impressed there wasn't too much heartburn going through the process other then the wait times for the repairs/parts orders but getting it replaced after they tried 2x to fix it was great. It is pretty reasonable price for peace of mind.

Excellent service. Sales associate was very was very helpful and professional. Great job.

we haven't needed it yet. It's expensive but we chose against it on last dishwasher purchase (an LG) and regret it now

Always get on major appliances. Sometimes i have not had to use it but i have also had occasions on other appliances over the years. The service and coverage has always been exceptional and i like the peace of mind given that if a single repair is needed (out of warranty - or even within) it covers parts and labor and a single repair more than covers the cost if i didn't have. I have never been disappointed with Best Buy service and protection in the 20+ years i have purchased appliances / TVs from Best Buy.

BestBuy has a professional Team for Installation and they did a great job with all my Installations. There protection plan is a gem because they really take care of their customers. I would recommend this to everyone. I would never think anyone other than Best Buy specially for appliance purchases. Very good service and trouble free installation. Thank you Best Buy we love you. We like your guys dressed up professionally and courteous with their customer centric attitude. I am a big fan of Best Buy total tech support and plan to keep it every year.

Very happy to have this service contract for 5 years

The sales rep was great in helping me decide what protection plan would work best

Have this on my range only because my Lg fridge was such garbage. I don’t like Lg but the range I bought was the best available option. I haven’t used this service on it yet. I’ve used it on others though. It’s a good service. Never buy Lg without it but keep in mind Lg is good until 5 years so it’s a catch 22.

Protection works great for me and my family product

Well worth it and came in handy just when I needed it to have my appliance repaired on several occasions.

Always get the warranty. It's the only reason to pay a little more for the product at best buy.

Very knowledgeable and helpful in setup and troubleshooting the issues. The solution was completed quickly.

The fridge itself is great. I HATE the glass! It shows fingerprints so badly.

This is the best plan to get. Longest protection plan, helped to fix items at year 3-4 when they start to have issues. Or if they can’t fix give you the exchange. For the similar item or its value toward the replacement item… if you can afford it get it

The agents I took down my old TV and installed my new TV. They stayed and downloaded all the software and worked with it until all my channels and everything from my previous TV were working correctly. Thank you so much I am not sure I could’ve done that on my own it is greatly appreciated.

Love my new range. After looking for a very long time we decided to finally make the switch to induction. Best decision ever! I love how quick it is to heat a pot of soup & boil water. Also has a ton of heat setting options. Wish I had done this much sooner!

Don’t bother l… they always find a way to get you meaning you would pay and keep paying to use the paid services

BestBuy has a professional Team for Installation and they did a great job with all my Installations. I would never think anyone other than Best Buy for appliance purchases. Very good service and trouble free installation. Thank you Best Buy we love you. We like your guys dressed up professionally and courteous with their customer centric attitude. I am a big fan of Best Buy total tech support and plan to keep it every year.