Customer Ratings & Reviews

Haven’t had a chance to use it yet. Hope I do not but I’m glad to have purchased it.

The dishes come out clean although still wet a bit when finished

I love this refrigerator/freezer with french doors and icemaker. The price was perfect, not over the edge. If you are in the maerket for a nerw refrigerator/freezer, this is the one to buy. Oh, almost forgot, it has a water filter, you can purchase one and set it up for automatic billing and they will send it however many months you request.

We had to call Geek Squad for a warranty repair on our dishwasher. Phone call was simple and a tech was sent in a few days. Tech quickly diagnosed the part issue. The replacement part was installed and the repair was finished in under 5 minutes.

I have not used it yet but I am glad I had an opportunity to have protection plan.

The delivery person was very helpful. He installed my refrigerator and icemaker and gave me a few tips.

my wife loves the washer and i like the warranty. as always i had awesome service.

I purchased Greek Squad support plan for my microwave. It is easy to get appointment for service. However, my microwave had issue and the support person told me it costs more to fix and did not do anything. So I am not sure if it is worth it to pay for the plan.

We had a 5 year warranty on our previous over the range microwave (a Bosch) , which turned out to be a lemon. It broke 4 times during the first two years. In the end, Best Buy refused to repair it and we could instead buy a new one for the amount we had paid for the Bosch. Since we did not lose anything except the waiting time of being without a microwave while waiting for the repair, we decided to buy another 5-years warranty for the replacement we bought (a GE microwave this time). Even if we would not need to use the warranty, it certainly gives me peace of mind to know that I will have free repairs for 5 years if needed.

Protection Plans are pretty expensive but when you need something repaired or replaced the agents are on it, and it's usually a fast and easy experience.

If you do not purchase the 5-year protection plan, you're making a big mistake. The extra money spent is well worth the investment.

This team of two technicians worked quickly and well.

Bought for my Fridge. It was making a humming noise. The came out twice to check. Assured me of no issue or problem with motor or operation.

I love love love my dishwasher! I needed one badly, and did my research and I chose Samsung to match my other appliances. It looks great and works fantastic!

I always get the extended warranty on all products, just in case...

All the features of this microwave is worth it! The hood exhaust works fantastic. Only disappointed to why didnt get 5 stars is because the one piece that rotates the plate was damaged and I ended using the one from my precious microwave that gave me the C-do error. Had to replace it with the newer version. I definitely rexommend if you get this you should definitely vent it to outside!

This is a difficult product to review, as I have not really used the service other than to get a technician's assistance in verifying what I had discovered to be an irregularity in the construction of the product (an electric range) it was purchased for. In all honesty, I was not satisfied with that technician's level of knowledge in relation to the subject matter. If not for the condition being minor I would have otherwise decided not to purchase the service, and instead gone with the manufacturer's Service Plan.

So far so good with the product. Have not needed to use The Geek Squad but it's good to know they are there.

This was a great experience with Best Buy. the service was considerate, thoughtful, and understanding. I've had the refrigerator for over 6 months and it works awesome. Everything fits.

Have had Geek protection on other items purchased at Best Buy...If a problem developed, Geek service was fast and great, and if item could not be repaired, item was replaced with a new item. Very pleased with Geek protection plans. Good value for the cost.