Customer Ratings & Reviews

Nice offer and glad that protection was available for 3 years. This is helpful so that I am not forced to purchase a 5 year or 10 year protection plan.

I used my point from buying the appliances to get the 5 year protection plan.

Great product and price, highly recommend! Best Buy always has the best deals!

Haven't had to use it but was able to add it on 15 days after my purchase. Did it over the phone, it was very fast, easy, and convenient.

Good to have some extra security on expensive things

Always pleased with the help we need and get from the Geek Squad. Have used them several times.

Sad to say cannot rely on manufacturer anymore. Past experience proved you need Geek squad protection. Reasonable for what you get.

Service personnel came in, set it up. No mess, no damage. Good job

This is a must have when purchasing any electronics device. Protection for those unexpected breaks.

Great product I recommend this product to everyone

My total tech support is ok however, waiting for support takes a long time to come on. I have waited 2-3 hours and sometimes I've gone to bed and started the next day. I have found that I'll be connected to someone who doesn't have all of the skills needed and then I have to wait 2-3 more hours for someone else to come on.

Love Geek squad snd their customer service. Every time we have a problem they are they to help.

I’m really not sure why they have you rate a warranty no one ever reads a review about this

The geek squad did a great job installing and setting up the TV

Great product one of the best easy access and ability to share

Wonderful and helpful staff. Made sure I had everything I needed.

Good quality will recommend.the service was excellent.

They responded in a timely manner and the issue was resolved

Bought this protection because of the cheaper price, and my past history with the geek squad.

Good value. Got a discount with total tech plan. I would definitely recommend this plan.