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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 5,635 reviews
  • Rated 5 out of 5 stars

    For washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to use this due to returning washer but have worked with geek squad before and they are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad because if something happens to come up I might need help fixing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my wt1101 (3.5 years old) with the wt1501. Did not have warranty for the wt1101, so I did this time and hope we will not need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a that extra warranty. You never know what could go wrong. A definite must have for sure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extended Warranty is fraud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek squad warranty sold by best buy is useless and should be considered fraudulent practice. We had three years extended warranty on a washer. When it stopped working Best buy - agreed to send a technician in 1 week time who turned out to be a third party technician as they didn't have Geek squad guy available- apparently they had one guy who takes care of whole 3 counties and can't come in in two weeks. They guy told us that pump was broken and he has to order it and it will take another two weeks. Then we called back to best buy - and was told to do another diagnostic and they claimed they don't have any records of what was done before. They guy simply refuse to come in. We called samsung finally and they repaired it with in 2 days with cost of $250.00. Geek Squad warranty is fraud squad warranty. DON'T BUY. I will never buy appliances again from best buy. And if I ever do I will buy extended warranty from manufacturer directly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5yrs Warranty is competitive & affordable!! Worth every penny for this High Tech Devise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy, has its up and down but eventually they’ll get the job done

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection for when your factiry wsrranty wesrs out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not lucky enough not to use it for now, but I hope that when I need it it will be available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an extended warranty is essential. This plan is very well priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer care! They come out every time I need the service! Best thing I've paid for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable, the installers did an amazing job and left the area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vakue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. We got a discount with the total tech plan. I would definitely recommend this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I have peace of mind for 3 years on my investment in New upgrade of my wash/dryer says it all love LG appliances way better then the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have not had to use it but glad we have it. Have never been disappointed when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service Plan is an amazing product and would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a open box and I am really pleased with the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a must have! They are by far the best customer service we have ever seen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t be without the peace of mind. The warranty stood behind a Samsung washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best way to cover any potential issues or problems with your purchase easy to use and price is affordable

    I would recommend this to a friend