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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 5,635 reviews
  • Rated 5 out of 5 stars

    Insulation was professional courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is built strong and took for many years would recommend it to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for mechanical items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for mechanical items. Purchased Best Buy warranty on last washer and dryer purchased; super easy to work with Best Buy on repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not needed yet used yet but appreciate the availability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. Hassle-free repair/replacement service should any problems arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best. Hassle-free repair/replacement service should any problems arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi Gary, you're getting 25 points for this review!Hi Gary, you're getting 25 points for this review!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have on appliances. In home service and r

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service. They can’t fix it they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always provided excellent service. Techs know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, never know what could happen.. I always purchase with anything electronic..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COVERAGE…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection coverage for anyone making large appliance purchases .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the extra warranty and never regret i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I.ve ever passed or let my warranty lapse, I regret it, so I make certain, my warranties are all in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for all customers to purchase this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get the 5 year protection [lan to give me peace of mind. Hopefully will not have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson explained the warranty and the extended warranty i purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection for my washing machine Never know when I may need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not be able to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad before on the store, there services are not that great, but depends on how much training / knowledge they have.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your comments and feedback. We always appreciate hearing real comments from customers like you to expand and improve our services. We love to help alleviate any frustrations with your tech so you can do what you need to do! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Just in Case ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great fortune with my last WP Washer, Expect the same with my 2017 model. But Just In Case , I got some geek protection , at a good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't needed it yet. better safe than sorry. i always get the extra coverage, and you should too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection was very reasonable compared to other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if I get a chance to use it I can say more about it, but have not used yet

    I would recommend this to a friend