Customer Ratings & Reviews

Service has been phenomenal as expected. best service

I almost always buy the replacement policy. Things just seem to go wrong sometimes.

The Geek squad mounted my TV and connected it to the wall. They did excellent job

It’s always great to have extended warranties for a good price. Got the protection plan while it was on sale.

I always get the protection plan is so worth the money specially on big ticket items

NEVER BUY GEEK SQUAD Protection! It's a scam where they don't provide a contact number, a case number or anyway to follow up on a service call. Washer failed 6/12/25. Schedule Service for 6/16/25. Tech shows up with no parts, said it could be 3 parts that failed and he would order all 3 and return 6/23/25. Tech never showed. We have since spent 5+ hour on the phone trying to speak with anyone who cared, much less would help. We have spoken to 4 different Supervisors who promised they or someone would call us back and get a tech onsite. Still waiting......

Geek Squad warranties have never failed me so far so any purchase I make at BB I always go with the extra protection.

Great price and coverage for an extended warranty. Hope I don't have to use it!

LG really makes great products. This is a highly efficient, wonderful dryer. Easy to use. Many options for different clothes/fabrics/etc.

I love that my product is protected as one never knows when something can go wrong and then there are no financial worries

So far haven't had to use to experience of the benefits received are worth the money.

So far so good but the scratch up pretty easy, I wish I would have kept the plastic on them.

delivered mounted and balanced. quiet run no issues very happy with purchase

I shopped around for both the appliances and more important to me the available warranties...Best buy has the BEST value around, PERIOD!

Must have on any device or appliance. Just extra peace of mind.

All Geek Squad protection plans that I've purchased have been well worth paying for, even if just for the peace of mind! I have nothad to use them yet.

You need to buy it because it some thing happen you never know

Geek squad protection is always something that I buy just in case something happens

Geek squad protection is something that I always get just in case something happens

Love geek squad. Always there when you need help. Have called many times and they have been able to fix my problems