Customer Ratings & Reviews

Very nice. More than what I expected. Will definitely recommend

I hope I don't have to use the warranty but glad the geek squad will be there if there is an issue with my washer and deyer

After having purchased an LG washer/dryer combo unit in November 2023 and taking delivery in January 2024, I called a few days ago when the unit was having a leak from the front door. I was told that I needed to contact LG because the unit was still under warranty with them. So I say what good is purchasing an extended warranty if Best Buy isn’t going to do anything when I call them other than say go to the manufacturer. I have been a Best Buy customer, purchasing all major appliances, entertainment equipment and computer, iPads, iPhones from them for the past 20+ years. I have almost always purchased protection plans on larger purchases. I have called for repair on appliances that were under warranty in the past and the Geek Squad was sent out to make repairs. That was what I expected now and did not receive. I am more than unhappy. I guess it’s the way the whole world is going, but it’s the final nail in the coffin of my purchasing Geek Sqaud Protection. Worthless! As was calling LG who wanted to merely diagnose my problem over a computer chat and have me do all of the work. That’s not a warranty!

Great product and easy to use. I recommend this product to Everyone.

Amazing service! Geek squad installed my washer quickly. Superior service!

Love my new washer and dryer. Pleasant experience from purchase to delivery.

Provides peace of mind for your purchase. Covers parts and solves any issues.

Received as advertised. The Plan was received as described. I like the protection.

The delivery guys came connected everything up and explain warranty

Hopefully I never have to use this but worth the peace of mind.

Hopefully I never have to use this but worth the peace of mind.

So far it's great! So quiet, so sleek, really spins the water out!

I always buy insurance. Product sometimes get easy to break

I like that the geek squad offers this extra protection, in addition the the appliances’ warranties. Peace of mind.

O bought to appliances and the best decision was to put tue protection

Geek squad work wonders always going to need them never know

Can never go wrong when buying a protection plan. I’ve never gone without one !

Excellent products delighted with them. thank you.

Can’t beat affordable protection for expensive, needed appliances!

I have been very impressed with the warranty service provided by Geek Squad