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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5639 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 5,639 reviews
  • Rated 5 out of 5 stars

    Great value on large purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind and quality service, no worries , they do the job without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this dryer and it works awesome so I always buy protection with products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay protected so you don't have to pay an arm and a leg to fix future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't ever consider buying a major appliance without the service contract. 5 years for $99.00, Can't pass that deal up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad a purchased the Geek Squad Protection Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secured

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection for my Maytag XL washer and dryer and got it for a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope never to have to use this service. I’ve had to exchange my washer twice already.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your feedback! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Extended Warranty is a Great Value from my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god I han vet used it but when I do I will let you know if it’s good or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that we don’t need this warranty. But I’m sure that it won’t be a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very reliable to fix or replace a purchase and my philosophy is "Let it be their challenge, not mine."

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lazy customer service rep uninformed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service representative at the Pacific sales/Best Buy store was not at all helpful. She didn’t get up to help me. She could not find the product,LG appliances to sell me extended warranty. Finally when she found, it took her 15 min to issue the warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So happy now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I’m perfect it’s awesome so happy now I’m protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I’m perfect it’s awesome so happy now I’m protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must, they take care if everything and much needed for the investment you just got

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with anything so far other in regards to the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great protection plan! I wouldn’t want to have anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent taken my washer in yet, that's gotta say something bout quality, que no?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have of you can afford it! Here's hoping you don't need it!

    I would recommend this to a friend