Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5666 reviews
(5,666 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have buy this before and i got said is worth it .
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used this yet but was great for the price.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the money - good protection too!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEY ARE ON THE BALL******************************
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
the squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hey the squad does a great job if something fails.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Stainless steel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my new washing machine. They should last for a long time.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Horrible Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy service is an absolute disaster; if it’s not solved in one phone call, then it won’t be solved. They tell you they will call you back and they don’t. They guarantee gift cards, proper service, and refunds - AND THEY DONT. I have been through the wringer for nearly three months for a proper washer and dryer. I have never felt the need to go through so much. An absolute joke.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommended to purchase it along with all appliances.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like knowing my product has extra protection. It's nice having peace of mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the protection plan. It's worth the money
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GREAT PLAN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the protection plan for all my electronics
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad i got it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plan kicked in and Best buy replaced it as promised.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the geek squad protection for peace of mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Very disappointed. Over 2 weeks and no parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lid lock went out on our LG washer. Called Geek Squad for repair. The repairs are done by a 3rd party. Technician came out, took pictures of the model and serial number and said he would have to order parts. It has been two weeks and still not parts. I have called the 3rd party (Goodman Networks) with no luck. Every time I am told parts are not in yet. They can not give me an idea to when the parts will be in, or even offer to find out what the status is. I called Geek Squad to see if they could get information from Goodman, but all they could tell me was Goodman had ordered parts. So here we sit, broken washer, no parts, no idea of when it will be repaired and no one at Geek Squad or Goodman Networks can help. Not a good experience. Should not take over two weeks to get a washer repaired. Why pay for a protection plan if you can't get timely service
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to provide feedback about your experience. While Geek Squad does sometimes work with trusted third-party service providers, those technicians should still live up to our high standards for service and support. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Get it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty is great! Now I can enjoy my product!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gooood..............:).............................
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty is very good coverage and priced very well...
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Combo at the best for warranty cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 3 year warranty for both washer and dryer I gave three stars because I had to pay $75 warranty separately. Which too me was extremely high. Look for a better deal by purchasing washer and dryer as combo first!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this service before on other purchases and always been satisfied
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
money sufficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.helps you a lot when your product gives you trouble
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


