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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5666 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,666 reviews
  • Rated 5 out of 5 stars

    Great protection coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is must to have for all of your home appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year peach of mind for a few bucks no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extra large capacity accommodates king sized comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From previous experiences they have been excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, does what it says it will do and easy set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my washer and dryer had it before good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 5 year warranty on a washer and dryer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people interested in actually completing multiple purchases. I didn't really use it

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Was not happy

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Maytag washing machine with no agitator and the clothes. I just bopping there up and down. No swish no squash. I had to literally stop the machine. Turn the clothes around every few minutes. I’m never getting a washing machine without an agitator. I need to see the swish squash.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad in past good dealings will buy extra warranty again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad has always been helpful and process is easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought garbage, protected by garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is garbage! They take there sweat time. Its been over a month still sitting on a washing machine that is known by Whirlpool as defective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER BUY FROM BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE MOST ABSURD SERVICE EVER! We had this product less than 30 days and called because it was not working and wanted a refund or replacement of another set. Best Buy said to wait for their call from sending it up to upper management. When the call came, they said we are sorry it's 3 DAYS PAST YOUR WARRANTY! WHAT? We called you before that. Every tech has been to fix it now for the 7th time in less than a year and it still doesn't work. This company will never purchase another product so much as a USB charger cord. I don't care if I am dying of thirst, and they are outside giving away water...NO WAY. THE RUDEST CUSTOMER SERVICE.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind guaranteed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing the rate and frequency of failure makes this a great way to ensure that when yiur machine gets to breakdown exactly one month after expert of manufacturer warranty. Get this. It’s peace of mind in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the extra security of a service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most important to have when buying major appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this but am glad it was offered as an option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a lot a safer with the extended warranty....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad delivery and installation is flawless! great service

    I would recommend this to a friend