Customer Ratings & Reviews

Had many options to go to, but best buy geeks service is better than the rest. Able to walk into store and ask any questions rather than being put on hold for hours

We bought the extended warranty for this microwave and unfortunately had to use it. We are so glad we had it.

The service protection is well worth the investment. They repair and replace when necessary. I just wish the turnaround time getting someone when needed was faster.

Good plan to have with each purchase. Good value. Well worth it.

The dishwasher is great. Everything comes out really clean and its very quiet.

This is one of the reasons i like to purchase at Best Buy

I was amazed when I had to return an appliance. I went to Best Buy. The geek squad asked me some questions, I answered and the asked would I like the same appliance or a different one. Taking out the extended warranty was the smartest thing I did.

I added protection to my microwave a couple days later and customer service was able to help me add it right away very quickly

both guys were great with my install. came in, evaluated what needed to be done and before we knew dishwasher was installed.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Based on the delivery and installation service already provided I expect this service will be amazing already.

They did a great job, technician was professional and polite and very knowledgeable

very professional and friendly. installed appliances and gave demo. Answered all questions and gave advice on maintenance and running appliances

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer. They don’t really cover food replacement.

Always good service too get when you need work done with purchases of tv,fridges,ranges etc…

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

refrigerator started to malfunction after a year and a half. Geek Squad arranged for a quick and professional response that got the refrigerator back in running operation without any additional cost to me.

Feel protected with this extra protection if something goes wrong.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.