Customer Ratings & Reviews

Definitely recommend you get the extended service on any appliances. They are great to work with.

Geek squad always helps with every call and is easy to work with

Always buy the purchase protection. When I used it in the past there has never been any issues. Would definitely recommend

Love having the peace of mind that if any problems with purchase occur it will be taken care of

Finally upgraded from an old hot point refrigerator. It meets our needs and happy with the purchase. I'd recommend it for those looking for an upgrade.

Love the simplicity of this frig. The only thing I am not crazy about is that the ice cube shoot gets jammed and we need to remove and empty the ice container and use a hairdryer to melt the frozen surrounding ice in the shoot.

So far I’ve not needed the extended warranty but it was reasonably priced and provides peace of mind should I need it. The pricing was actually better than the extended warranty offered by the manufacturer.

Glad I got it. This covers everything I own even the items I owned before buying this.

Warranty purchase! Got it when we bought the LG microwave

its cool to no that you have a piece. Of mind when you buy a product from best buy, plus ive been a bestbuy sinces they open

I liked the fact there is no maximum number of trips and trip fee

I haven’t used the protection plan as of yet. But every appliance I own has it on their. Best Buy’s plans are great on price.

I was happy to purchase this protection plan. Usually, I'm not too keen on spending any extra money on an extended "warranty", but for $20/year, it's well worth it. Plumbers are expensive and that's who you would have to call if anything went wrong. It covers everything except theft.

Service plans are in necessity have to get in the habit of Colleen and getting a juice out of it

We got the extended service plan with our refrigerator, as extra protection. Geek squad has always taken care of us if there has been a problem, so we always get a protection plan with our items.

I didn't purchase the warranty on the first stove and when the ceramic top was accidentally damaged putting in a hood; the cost of the repair was only $100 less than the cost of a new stove. We opted for a new stove, but if I had purchased this, the repair would have been covered.

I love the warranties anything breaks down they'll be there to fix it I love Best Buy

Geek Squad Protection Provides Expert Level Protection to your Product.

Love having the piece of mind that this brings! Always a great investment to have!

My Open boxed microwave died within a month or so or getting it. Geek squad came out, determined it needed a new panel. They returned with a new one a week or so later. They did not reinstall the microwave properly, causing a large dent in the top and now the whole Micrwave is falling apart. Due to COVID, no one is coming in to fix it. I'm afraid it's going to fall and crash into my new stove (which I bought from Best Buy as well). No answer from management regarding this issue. I also can't upload the photos showing the damage that is happening. Your site won't let it upload them. I'm not answering the recommendation section because it could be this one time. I'd like to see it rectified.