Customer Ratings & Reviews

Have not had to use it yet but it will be there if I need it..............

What can I say, Best Buy is hands down the best place to go to for appliances. The prices, delivery, installation and extended warranty make this the perfect package. Not to mention quality products. And finally customer service is exceptional.

Professional service d knowledge kind and punctual

There worth the money, i feel very protested with there coverage, , i dont worry things will go wrong after buying, if they do i know it will be fixed or replaced

Excellent, professionals, educated & service oriented! Recommeded…100%

Delivery was good , guys were ok considering 5flights up. But I took care of them. Machine still running great I'm happy with my Samsung washing machine.

Purchased an LG washing machine, amazing love it. But the installation was flawless and fast. I also purchased the 5yr extended warranty service for peace of mind.

I've already had to use mine so I'm very glad we have it. Our brand new drier that we purchased isn't working. Since we didn't install it until after owning it for 30 days we couldn't just return it. Geek Squad is coming to the rescue next week.

So far so good. Hoping everything goes well with my purchase and wont have to use my extended service

items were installed with no issues, satisfied with the installation and product

The agents came and dropped off the washer. They were very friendly and efficient

well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,

IT'S WORTH IT TO HAVE THE EXTRA SERVICE, IN CASE SOMETHING GOES WRONG. NOT ON EVERYTHING BUT MOST THINGS, IT'S HAVING PIECE OF MIND, YOU HAVE A BACKUP PLAN.

Anyone would be a fool not to get an extended warranty on a washer or dryer in this day and age. Things were not built as they used to be and in my experience 3 to 7 years the appliance will go

I bought this insurance because it has very good coverage for the price. Haven't used insurance yet, but it looks good.

I would rather contract service through Bestbuy. I had a horrible experience using a Maytag extended warranty. All my TVs and appliances have been through Bestbuy.

Amazing geek squad service they were able to solve my problem in no time.

First time purchasing so hopefully wont need it But theyve alway been helpful with other appliances

Best for overall protection , quality service and performance

Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400.