Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5694 reviews
(5,694 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
GEEK SQUAD REPLACED VERY QUICKLY WITHOUT TROUBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would purchase again, a very good value. would not purchase without this fantastic extended warranty. Have used one previously without any problems at all.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You need more protection. Than stadard warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 year protection. A must nowdays. LG only covers 1 year on labor. That 10 year motor waranty on their washers, only pays for parts not labor.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dryer coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my dryer. I do not expect much to go wrong but nice to have an assurance that if something does malfunction I can call geek squad to address the issue.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a small hick-up after installation (no fault of Best Buy), I let Best Buy know and they immediately set up a time for someone to come out and take care of it for me. What a relief, glad I got the protection plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
LG washer/dryer combo - delivered and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new LG washer/dryer combo - Delivered and set up went great - got the 5yr protection for a great price
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful when needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really give a great review yet. Haven't had to use the service so far.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They were quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My appliances came on separate days. They waited until they all arrived before hooking them up so they didn't damage them by moving them around
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best for overall protection , quality service and performance
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad def has your back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Profesional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional service d knowledge kind and punctual
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranty-Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the 5 year coverage. Glad we purchased.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cook with the squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They will come in handy if I ever need them. Looking forward to the assistance lol
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Recommend for extra warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad i have yhe protection if needed. I have never had an issue using the protect plan in the past.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dryer stopped working. Called 800 number for Geek Squad Protection to set up appointment to have it fixed. Geek Squad came out in a reasonable amount of time and fixed the dryer quickly and efficiently. Thank you!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased Geek Squad protection for appliances before and had great success with there service, I expect to have the same results from this purchase as well
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have assurance from the Geek Squad when I purchase my appliances.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from geek squad. I got it as part of Total Tech membership.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


