Customer Ratings & Reviews

Best of best , well is best buy , if you have a small space and wanna save money make sure you get this , no noise a all .3

HAVE NOT HAD TO USE YET BUT I FEEL BETTER KNOWING I HAVE IT

My appliances came on separate days. They waited until they all arrived before hooking them up so they didn't damage them by moving them around

Value seems appropriate for the proper protection of an appliance.

I have always purchased extra warranty on major or high price items. The geek squad has always fulfilled their obligation to our extra warranty when we needed to use it. They seem to always be professional. Equipped with good advice.

Purchased for my dryer. I do not expect much to go wrong but nice to have an assurance that if something does malfunction I can call geek squad to address the issue.

Always geek squad take kare people's when I call for service easy and fast

Get it! I was given a washer that didn’t work. Was replaced due to insurance.

Have used the service I will have to recommend it to anyone purchasing anything from best buy

Recommend just to cover you back. Unfortunately things for some reason tend to break down after warranty.

I was told by some reps that I talked to that I would get some kind of paperwork. All I got was a receipt and no paperwork. The geek squad behind the counter told the clerk that is all I needed. I would like some kind of documents stating what is and what is not covered. Not really crazy on how the whole thing happened.

From the advertised description of this service, it seems like a good deal for the money IF they honor it. My appliances are only a few months old now and fault-free so I cannot give a review of an actual experience yet.

Nice to have peace of mind knowing that if I need them, they are a phone call awat

Excellent space savers. Look small but surprisingly

This washing machine only lasted for one year and five months before it broke down. The hot water inlet valve stopped working and the gears under the tub started whining loudly. I was able to receive a new one only because I purchased a Geek Squad warranty for 5 years. I then purchased a new warranty and hoses for the replacement for $250 for a new warranty and hoses incase this one decides to break down. One last complaint I have about the extended warranty is if you file a claim they will void the warranty, yet no other warranty company will void your contract for a repair or replacement until your 5 years you paid for is actually done. I advice anyone making a big purchase ticket item to find an outside warranty company which will guarantee you the full term contract for the 5 years.

Love the quietness and look of the washer Went back to buy matching dryer

Geek squad is awesome , they came and installed washers quickly and efficiently

I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!

I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions

Very happy with Best Buy. Very happy with Geek squad. Always coming in clutch!