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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,635 reviews
  • Rated 5 out of 5 stars

    Quick to install. Quick to repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly trust geek squad. Very professional. No sexual harassment. Know what they're doing. Will take care of your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad service is excellent. Always professional and always provide professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLERS WERE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. If I ordered something from best buy. I would want them to bring it to me. Good guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good service I recommend it to everyone, I called many time a had my washer and dryer stacked I ordres brackets was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my warranty once and a technician cane out to look at my machine. No charge and he was able to diagnose the problem on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for the appliance. You never know when an expensive part your going to need. Just to have peace of mind knowing that your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Peace of Mind for 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this item to my Washer and Dryer purchase for peace of mind for 5 years. At first i was hesitant from buying but finally settled in getting the warranty for the reason that $125 which is just $25 a year is affordable for the type of coverage this is offering!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection for appliances before and had great success with there service, I expect to have the same results from this purchase as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and installed the washer, explained how the washer work before leave our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warm and fuzzy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squads makes me feel warm and fuzzy inside. They are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get the service and relax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the extended warranty through Bestbuy. Better customer service than the manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year protection, hope it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 5-year coverage because I don't trust electronics in a washing machine. I hope when and if the time comes that I need it, it will work in my favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick! They helped me move out the old appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small hick-up after installation (no fault of Best Buy), I let Best Buy know and they immediately set up a time for someone to come out and take care of it for me. What a relief, glad I got the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and went over everything with me! I was very impressed and happy I purchased this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast response.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any appliances without the 5 years Geek Squat Protection. I recommend everybody do the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected the washer and dryer by myself but it’s also a good idea to have the Quicks acting geek squad on hand in case you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT HAD TO USE YET BUT FEEL BETTER KNOWING I HAVE IT

    I would recommend this to a friend