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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 5,635 reviews
  • Rated 5 out of 5 stars

    great Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad service is a good service plan to have, it protect you from headache of trying to fix things when they break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad that we got the 5 year geek squad protection. We already had to use it and they were wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The applience is good not sure id the price is good or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my old samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service around hands down they are on time and do great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on purchasing high price appliances. It gives you peace of mind that your appliances covered after the manufacturer warranty has expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on purchasing high price appliances. It gives you peace of mind that your appliances covered after the manufacturer warranty has expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on purchasing high price appliances. It gives you peace of mind that your appliances covered after the manufacturer warranty has expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody needs to get the warranty totally worth extra cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good idea to add it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy not to add geek squad warranty. Nothing seems to last long enough not to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a protection plan on large items i have not had to use my plan at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan because I feel more secure in my appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this new washing machine! Lots of different cycles to choose from and is very quiet. Geek squad installed very quickly with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer installed both washer and dryer and hope I never have to use the warranty. However I purchased just in case there are any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the warranty yet. I really hope I don’t have to. But I’ve always had a good experience whenever I’ve had to use a geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad dependable and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very easy to deal with and heloed install as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d love it the quality is pretty much the item was expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to say it but now day's you need to take out a Geek Squad protection just to protect yourself cause sometime it cost's more than the plan does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Plus, my appointment was schedule quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad extended warranty program, they never give me a hassle on a return and I've returned a lot of merchandise from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WestwoodNick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection on our appliances is vital for the home as this is a holiday home for us.

    I would recommend this to a friend