Customer Ratings & Reviews

They are friendly extremely helpful. Always gets the job done. Very very intelligent people working on my computers ALWAYS! There isn’t a problem they can’t solve and I’ve had many bizzare problems.

I highly recommend getting purchasing an extended warranty to protect your investment

Hopefully we don’t have to use this but in the past with major appliance, we had issues and with this protection plan we feel safe

Sure, our installation was a mess. And getting that fixed took forever. But you know what? If this thing dies and it's a mechanical issue I'd rather not have to pay to fix it. Totally recommend it.

Not sure this is needed but we purchased it, just in case. The wait at the Geek Squad desk is too long.

Purchased this plan in case of issues. Reasonably cost.

I have always been a fan of geek squad. They never disappoint

Having an extended warranty is essential. This plan is very well priced.

In the days of shortage of available appliances, you need protection for your own just in case.

I purchased an extended warranty on my new freezer I purchased. I hope I never have to use it, but I feel good that I am covered just in case.

It's a relief to know that if something happens the appliance will be repaired at no cost. It will also be replaced if it can't be fixed.

They did an ok job installing my washer. Did quite get it leveled right. I had to have someone else to come out and get it leveled.

Geek squad coverage is the best!!! Excellent customer service!!!

I hope I will never need it! I hope I will never need it!

The Geek Squad has always given me service that is technologically thorough, and delivered that service in a gracious manner. All explanations have been phrased in language easily understood.

For most products, we do not usually purchase extra protection plans. But as we get older the BB Geek Squad protection provides a feeling of needed confidence in both the product and the company itself.

I have bought geek squad protection before when buying a laptop. I can only imagine how helpful this will be if something goes wrong with my appliances.

I recommend getting coverage on any item that is financed.

excellent extended warranty service, just what i needed

The agents installed my washer & dryer perfectly. Very friendly & knowledgeable. Couldn’t be happier with their service. Thank you.