Customer Ratings & Reviews

it truly was a good value to insure our new appliances with this 5-year Geek Squad review/ one repair call would probably cost at least the cost of the protection

Geek Squad Protection gives us peace of mind. Should we need service, we know where to turn and that the service will be that of an expert.

I am happy with the geek squad service saves me time and money on parts and labor. If the item can’t be fixed they replace it

No hassle service, easily to make appointments, CS is the best!

I sold the home with the unit when it was a little over a year old so this review is a moot point.

I am so happy that Best Buy Appliance Rep Linda talked me into this purchase. I have nothing bad to say about my LG front loading washer. I love it. It is efficient, quite, fast and pretty. Save up to buy one for yourself!

I'm very happy to have this 100 percent covered washer/dryer repair for everything they come to your home fix replace anything for 4 yeas.

Well, I want my 25 Best Buy Points, so here goes. I bought the Geek Squad Protection Plan with hopes they cover and/or fix everything the plan states they will. Have not had to use it yet. So far so good.

I am so proud of purchase and it really has been a blessing

Purchased the Geek Squad when we bought our computer but never had to use them.

Never been a fan of extended warranties (if the product is quality, why need it?). Bought a refurbished floor model washing machine that failed after 3 weeks. I call and no hassles and it was replaced.

On final spin after clothes are washed, they come out half dry, Less time in dryer.

Geek Squad very efficient and reliable always very true

Easy to use does a great job does what it says on the tin

Better to protect yourself now and pay up front for protection versus paying a ton more if you did not purchase any type of protection. Appliances are not built like it used to in the past

Haven’t used them yet. Hope I will some day. I can’t rated them yet. We will see.

I was told that the representative was going to install the new device and pick up the old one. But neither one of these things happened

We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

I think it’s important to get warranty just in case

Love it! Clean really well and fast. Hightly recommend