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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,635 reviews
  • Rated 5 out of 5 stars

    Call them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They very profesional and good costumer attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did this for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did this for peace of mind. I have only ever heard of positive things surrounding Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv on the wall and received best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the service plan for some appliances we wanted and because we have been with BEST BUY for years we are confident that it will meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year warranty was a great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better a warranty than Geek Squad. They are quick to respond and are very knowledgeable and capable. Never had an issue when dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty the best in the industry. Highly recommend warranty and “Toal Tech Support” for outstanding service and discounts…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called back to add my protection cause I forgot to ask for it and it wasn’t no problem with it the representative added on and that was that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the longest warranty. I have had to use the warranties on several products and always get a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly as description and can't find any issues with installing its simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I don’t have to worry if there’s an issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where My Geeks At?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong but I will say my dryer broke and was relieved I had this. A little concerning that it broke 2 years in…. But happy I had this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have and is well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box and wanted to make sure I was covered. Having the warranty gives me a peace of mind. Plus I know I don't have to worry about any repairs. This will be the 3rd time a bought a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Greek Squad! Hope to never see you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer with an expensive technical frequently used appliance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added coverage on a new model ventless washer/dryer. Expensive appliance and my previous unit from a different manufacturer had many problems, so this is for peace of mind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great companion piece for my appliance. Excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer had issues... my warranty is up and the dryer has torn up for the second time in 4 years.... dang I wish I would have purchased the 5yr warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always deliver top service. I recommend getting your products insurance protection ad Best buy has hassle free insurance protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent service well worth the money. You call if you have an issue, schedule an appointment that works with your schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SusanRL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use the service so it must be great!

    I would recommend this to a friend