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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 5,635 reviews
  • Rated 1 out of 5 stars

    issue never solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst experience ever. same technitian came twi e and assume we did not take good care of the unit.both times said the same think there os nothing i can do. i had sears and pc richard before and always got my appliance problem solved. i gess thats what i get for paying cheap now im stucked with this service for 5 years

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your are getting a digital pad washer and dryer I do suggest to get insurance. Even if it is the best brand ,the control pad,cords and system will be exposed to water ,quimicals and humid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goo Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good coverage for the price. 5 years is a reasonable time for an expectancy product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great preparation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad! Very friendly associates! They planed in advanced and ordered parts before my appointment. In one visit it was fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are by far the best for taking care of our electronic needs. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a great job with their protection services. I've used them in the past for many items and have never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. it has good service. i reallly love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we got this geek squad protection in case something was to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that it is a wonderful idea to purchase the service as it will help me if anything happens with my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the geek squad service. They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wrrnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it and i hope i dont need to. I hope the washer purchased lasts longer than the 3 years but f not well im glad we got it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mega super good washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer I lovedddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy the protection plans all the time but I do when I buy expensive appliances. I hope I don't have to use this but if I do I know Best Buy will fix or replace like they have for me before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service highly recommend excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty such as the one Best Buy offer. It is a no brainer to get it with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because it is important to have and I’ve always had a great experience with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase on appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e always purchase this. Unfortunately we have needed the warranty in the past for a number of products. Best Buy has been easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great addition to anything to buy. Service is quick and solves the issues.

    I would recommend this to a friend