Customer Ratings & Reviews

Agents did a great job installing the dryer. Very happy.

Geek Squad protection plan is recommended because if they can't repair, they replace the same.

This Geek squad warranty sold by best buy is useless and should be considered fraudulent practice. We had three years extended warranty on a washer. When it stopped working Best buy - agreed to send a technician in 1 week time who turned out to be a third party technician as they didn't have Geek squad guy available- apparently they had one guy who takes care of whole 3 counties and can't come in in two weeks. They guy told us that pump was broken and he has to order it and it will take another two weeks. Then we called back to best buy - and was told to do another diagnostic and they claimed they don't have any records of what was done before. They guy simply refuse to come in. We called samsung finally and they repaired it with in 2 days with cost of $250.00. Geek Squad warranty is fraud squad warranty. DON'T BUY. I will never buy appliances again from best buy. And if I ever do I will buy extended warranty from manufacturer directly

It’s always safe to protect your items and Best Buy makes it worth while

haven't had to use it yet but the value for what is been offered is good

I was very happy with the service that I received from the Geek Squad. They were very professionally

This is a must for all appliance and electronic purchases. The geek squad is a must for peace of mind.

The installation had a small glitch but the installer finally figured out what he needed to do. If anything went wrong I knew I was covered.

I always buy the warranty. I have small children so it’s a must.

Love this washer/dryer tower. I am short and I am able to reach all the electronics and inside the dryer.

I wasn't able to use this due to returning washer but have worked with geek squad before and they are amazing

Suggest to everyone to get the coverage ou need on all purchases, Best Buy is the best

This is a good plan, if something breaks it will cover it.

Very Good stuff very helpful they didn’t hesitate to help

I always get the Geek Squad because if something happens to come up I might need help fixing it

Knowing that I have peace of mind for 3 years on my investment in New upgrade of my wash/dryer says it all love LG appliances way better then the rest

I always get a that extra warranty. You never know what could go wrong. A definite must have for sure.

Thank you gor my protection it wss well worth it thank you again

It guarantees that I will be well protected for many years to come.

Great service, does what it is supposed to do. Will always buy.