Customer Ratings & Reviews

Have not had to use it yet. But the Peace of mind it gives me Is almost priceless

The Geek squad was awesome! In and out in no time at all. I will forever buy this model! It is so reliable and looks good!

I purchased this for my front load washer and had trouble with it and the Geek squad service took care of everything. Unfortunately they used a 3rd party vendor to service the machine since my area did not have Geek squad service ppl and that was kind of a pain but the Geek squad reps were extremely helpful and accommodating and service plan covered the vendor costs and parts. Would highly recommend this!

We haven't used it yet, because the washer/dryer is working well.

I love best buy been with them for years with my applying

I am not sure what to think about this protection. I have purchased it twice and needed it twice, but there is no prorating. Once the dryer is replaced, you need a new Protection agreement. I was six months in on a new replacement dryer. I am electing not to purchase this protection again. I will just get the unit repaired under warranty or replace at Home Depot.

Best service always buy home warranty this any stuff you buy

Do not ever buy an appliance without having Geek Squad on it. They replaced the machines with no questions asked because it was broken and did not have parts or the machine. Worth every penny exponentially.

I think it’s good to have. When researching this dryer it seems like most people encounter issues in the first couple years.

I purchased this 5 year Geek Squad Protection for my brand new dryer. After it had been delivered, I had a couple of problems with the door latch breaking. I called Geek Squad and they said I needed to contact the manufacturer warranty because they cover it for one year after purchase. So, I guess I purchased this 5-year warranty but I can only use it for 4 years? Make it make sense.

Excellent excellent excellent customer service! Love it ❤️

Haven't had to use it yet, but decided it was a good idea to have extended coverage for my new washing machine.

Great, fast and fixed issue. Tech was quick to fix issue

i purchased the warranty because i have had to use it in the past. I highly recommend getting it because it will save you money later.

It’s great having geek squad protection I recommend this for anybody and everybody you buy an appliance. You buy an electronic buy anything there and you can get the geese squad protection by it.

They came to my home ordered parts they needed didn't completely fix first time ordered more part installed them and stove is fixed and working as it should. My only thing I think they can do better is less time to show up after u call to scedual I called they came 4 days later then needed part had to get part so 4 days later came back needed more parts so had to date another 4 days but they were polite and explain a lot as they were doing it they also cleaned up after they were done with work

Great price for piece of mind. We don't generally buy protection plans but felt out necessary with modern appliances

This washer might save you money without having an agitator but it will take forever to wash your clothes! 79 minutes is a long time for a normal load

I am NOT one who often purchases service protection plans on most items, but my new LG washer/dryer combo is FAR more technology based than the pair they replaced (which lasted for more than a dozen years), so . . . I hope to never use the Geek Squad plan I purchased, but I can rest assured that IF anything does go wrong beyond the standard time, I'm pretty much totally covered. It's hard to put a price tag on that feeling, so I won't fuss at all about what I spent. Done deal, and I'm glad I did it.

This refrigerator purchase is the result of a previous lemon. Geek Squad sent out repair people 3 times and then determined to replace it. The particular model was no longer available so sent me a voucher for purchase price to put towards this purchase. And you bet I bought the Geek Squad protection plan again on this one!