Customer Ratings & Reviews

Awesome product. Awesome service, will always purchase

You can never go wrong. I always get the geek squad protection on almost every purchase I can. Easy exchange and or repair process.

I never hesitate to reach out to these guys. They are absoltely great. Always very kind and really wanting to help. Very smart folks. Glad to have them!

Very helpful when I had to reschedule the installation of my new dryer.

I always buy the extended service in my appliances and it is well worth it. You can’t beat the price and I like how geek squad offers five year warranties.

So far haven't needed the warranty. Fingers crossed!

I have not had to use this for my washer yet, but bought for a peace of mind as i always do for appliances from Best Buy. It is a great investment.

The Geek Squad is wonderful. They come at the time they said they would be here. They where quick and efficient

My Samsung washer dial broke. I called and they came out and fixed it. I've had this on all of my Best Buy appliance purchases and I have used it on almost all of them. Not a knock on Best Buy, but on the brands.

This plan pays for itself. Love how it covers it for 5 years. Definitely worth buying. If your appliances go out, if they cant repair it, they will replace it for the cost you paid for the item. Gives me peace of mind if anything goes wrong.

I love when it let me know when the cicle is done.

It was a great buy. Installation included. When it comes to appliance I choose Best Buy.

Hopefully I never need this product, however for the length of the warranty and the price... that's what pushed me over the edge to purchase from Best Buy

A lot of people say not to do the extended warranties but for the price you almost can’t beat it on certain appliances. When you get close to the end of the five-year extended warranty you’re given an option of doubling it one more time for a fee. On a washing machine or dryer to have an extended warranty for 10 years for only $150 is almost a no-brainer! In 10 years time it more than pays for itself after just one visit!

Definitely worth the peace pf mind and knowledge that something like this is covered.

I am not really a fan of these things but I bought this one because the last one really paid off. I hope if I ever need to use this one, that they ironed out some of the kinks. Gotta say, a great store manager is what made the first one well worth it.

Exceptional customer service happy with my purchase

Bought as protection hope not to use but if needed it's geek squad they are great

I am so impressed with my front load washer and dryer by Samsung. It cleans well, it's so silent and the price was awesome!!!

it is best to buy extended warranty on appliances if you plan to installed this into rental unit. Basically renter are P IGs. they do not care for things that they did not pay for. In the long run, these extended warranty do pay off or more of an insurance policies in case they break down in the future. Repairing major appliances can be very costly. Just a thought