Customer Ratings & Reviews

Love the washer and stand easy set up easy to use works very well

I bought a dryer from Best Buy, which packed up after one use. Thank God for Geek squad who came to the rescue. The representative from Geek squad was highly professional and the service was excellent.

Great service and purchase would recommend them to anyone

Will be using this soon. The clowns that came out to install them did not install the vent to the dryer correctly, it hangs loose and blows dust into the wash room. In checking this I found the power cord has exposed wiring. I do not recommend the installation people.

5 year piece of mind at a reasonable price, I only buy plans for major appliances

Haven't had to use this yet but I have had very good service with all problems or updates with products from Best Buy.

I write this is late January 25, 2018. I never had got geek squad before. I had first bought it for 5 years warranty. Let me know if my laundry get problem. I will call geek squad. But I have been taking care of my laundry for 3 years. I still have warranty end January 2023. I hope if still good or not work.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

Great Purchase, Definity I will buy again a Samsung Washer or dryer.

Quality support for client, friendly. Quickly response.

Very good for price, a little bit small but overall really good

I reviewed quite a few washers. I wanted the one that we purchased to be energy efficient and affordable. The LG WT5270CW is great. The ONLY negatives in my eyes are that there isn't a hand wash cycle (although there is a delicate cycle) and that the tub is a bit deep for me to reach into the bottom (I'm petite) but this problem was solved with a grabber that is used to grasp items out of reach.

Best value for 5-year warranty. Yearly re-evaluation of washer and dryer components and function always great and gives us peace of mind .

Washer and dryer are great! Installation was smooth with the installation team that came to do it.

I just purchases this plan to be on the safe side since I do have a rather expensive product (washing machine). I thought that this would be a great option to have down the road. From my understand my particular products comes with a warranty already through the manufacturer so, regardless there are options after it has ended.

You must purchase this extra protection because they don’t make appliances to last for years any longer. I had a washing machine I bought at Best Buy that only lasted a year and a half before it flooded my carpet. Geek Squad came and repaired it zero cost.

Worth the money. We had a washer that had repeated problems. After multiple servicemen attempted repair and no resolution could be found, the washer was replaced. Servicemen were knowledgeable, friendly and on time. Great service.

Everything was hooked up quick and efficiently happy with the service

I get the extended warranty on every appliances purchase. It’s saved me money a few times and well worth the money.

Great. I had to get this Greek squad insurance for my washer and dryer