Customer Ratings & Reviews

We have been pleased with the protection plan and are very glad to have purchased it, for we have saved money on it already, and the technician who responded to our washing machine malfunction was conscientious and effective in fixing the problem.

Great item arrived in perfect conditions, have done my laundry and way better than top load Washer. Great Protection for my appliance.

Geek-squad is great to have. I have them for my dryer, washer and fridge. They had people install all my appliances. They answer whatever questions I might have when I call.

Service was very professional and worked with my schedule.

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

Great item arrived in perfect conditions, have done my laundry and way better than top load Dryer. Great Protection for my appliance.

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

Love my washer. Finally, I was able to wash my Ugg blanket. I can do large loads and not have to go to the laundry mat

Finally was able to get my washer i love it leaves my clothes feeling and smelling clean

I purchased Geek Squad protection when I bought my washing machine. It adds a good selection of protection if anything happens to my appliance. I feel more secure with this purchase.

My experience this month has been great we love this washer machine and hope can work well for many years..

Haven't had to use it for this product yet but it has never failed us in the past.

Excellent capacity and very versatile. Cleans efficiently and has many cleaning capabilities.

Geek squad technicians arrived on time. They did their work well. After they finished to install my washing machine, they explain the basic procedure how to use the new Brand Samsung washing machine.'

The delivery personal, were polite ,careful with my washer, and place it where told. Awesome job.

Always good to have protection and hopefully never need it.

Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.

I purchased the 5 year warranty from Best Buy. The warranty is reasonable compared to other appliance stores and manufacturers warranty. It's great to have the peace of mind. Would recommend getting a warranty for your washer.

It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

Bought the combo with dryer and love how quiet it is. Also the jingles when the load is done.