Customer Ratings & Reviews

Best Buy/ Geek Squad has the best warranty!! Ive used it on my tvs and refrigerator. Always great and fast service!

Bought this protection for piece of mind but probably won't have to use it. The appliance's I buy at best buy always seem to be reliable and at a competitive price. Service and delivery has always been prompt and courteous.

Geek Squad stands behind the protection plan. They made my problem right.

Amazing service and Amazing product and love the added protection

The Geek Squad crew were exceptional as usual with my last purchase. The service provided is highly recommended with any purchase from Best Buy, the peace of mind having professional available for any unexpected service is priceless.

I am glad I purchased 5 yr geek squad protection for my washing machine - although it shows no sign of breaking down. If you are afraid of the high cost of repairs and replacements these days, you might want it too. I don't know if I will need it.

I have used them twice and they stated this washing machine is not a good one, they have many people not satisfied with this product. Always on time.

Gotta say I love this dryer it's very quite and has a lot of heat features. Highly recommended.

I don't know how to rate this warranty. Have not needed to use it yet. My expectation is it will be a very good decision on my part should my washer need attention.

Can't go wrong with geek squad extended warranty. Expecially with the way these factory warranty services companies have been doing people. That's my experience!

Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS

I haven't had to use it yet but we're going to be having geek squad come out once this virus issue has slowed down and see if they're able to figure out why our auto-detergent feeding system isn't working on our washer. Definitely glad I have it though.

Geek squad is always a must. Get your warranty delivery did a grate job

I always buy extended warranties for my electronics and appliances. It nice to be worry free for 5 years. Should I need to use the plan, service is excellent and they are available when I am available.

Geek squad professionals are great at installing my TV's and wifi routers. I highly recommend them as they take the time to explain what they are doing and how things work.

The geek squad protection provided expert installation of my set

Had a couple scratches on washer we called and were immediately taken care of. Great service

Gives us peace of mind knowing we have this coverage for the next 5 years.

They came out and checked my washer and decided i should just get a new one. It was Replaced within a week and i couldnt be happier with the service i received.

Essential to make sure that your appliance keeps working at its best, even if it breaks down.