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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5693 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 5,693 reviews
  • Rated 5 out of 5 stars

    Samsung flex dryer, nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with geek squad extended warranty. Expecially with the way these factory warranty services companies have been doing people. That's my experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but did need to call for info.. very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer.dryer delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy to have them deliver the new washer and dryer, and set everything up and haul away the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year plan of protection is a must in case the machine stop working. ksdlkslslsfjssa;lfsjspfjf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with my purchase. Would recommend to a friend and even an enemy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan offers great piece of mind. I get a lot of power surges in my area and have had a washer fail previously due to power surge. Knowing I have this plus additional coverage gives me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys answer questions professionally and help with any problems that need to be solved!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine most the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a lot of issues with it and leaking since we got it, which was 4 years back. We’ve had different techs look at it, one part replaced which was not the fix. It ran great besides that and the leak was random and runs quiet. It’s being exchanged for a different unit. Best Buy has been very helpful with that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pricing for amount of coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet but the pricing was good for the amount of years covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD DELIVERY SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washing machine that I purchased has worked very well. The machine is quiet, has a large tub and the clothes are very well washed. I would recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in my wash and dryer . Was fast and easy and very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have something that in case something does go wrong they can either fix or replace it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick hook up on wash machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer hooked up perfect and plenty of room and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty. That’s the only reason why I buy my electronics at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet but viewing it on my account has been easy and convenient. Geek squad always comes through.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check before you purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend that you check to see if the local Geek Squad has people on staff to do repairs for the item you are purchasing. If not, your product will still be covered but you’ll have to wait for insurance company used for this service to find and negotiate service for your product before repairs are made. We’re on our fifth repair for a product and so far have waited a week and a half to schedule the repair. From my check earlier this week it will be at least next week before that might happen.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but good to know that Best Buy will take care of the product for 5 years. Our prior washer/dryer was from Sears, which doesn't exist locally anymore so was happy to get coverage through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a warranty is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went back after I purchase the new dryer to purchase the warranty just because you never know what can happen , so wen you buy something new that cost lots of money please people spend the extra dollars and buy a Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for a washer and dryer purchase. The washer showed up with minor scratches and Best Buy relaxed it within a week at zero cost. Totally worth it. Great service to have. Great piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want peace of mind on your appliances and know they will be reparied if needed please get the 3 year geek extended warrantity they will replace the item if they can not repair it well worth the extra money

    I would recommend this to a friend