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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5632 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,632 reviews
  • Rated 4 out of 5 stars

    Great reservice and response times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always responds when I need them to. I just wish they were all as smart as the first technician I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allen Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always courteous and professional. I Always get the longest warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answered in a timely manner and had a tech scheduled to look at unit quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price point for the coverage that is included. I had reason to use coverage on a previous purchase I had made on another appliance: the process was very straightforward, and the repair was completely covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited about this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get this just in case. We know bestbuy has great items but we are glad to get this and cover us in the future. Hopefully we don't have to use it but I feel confident if we do need it. It will do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good work to diagnose and fix issues and correct problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good washer and dryer very silence when doing their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the 5 year Geek Squad Protection Plan when we buy a product from Best Buy: worth the peace of mind to know you are covered beyond Mfg. Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect part of the washer I purchased, I have a complete set now. Great service if needled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help when needed though i havent needed to use it more than a couple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my machine quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad afforded us excellent service. The installation was very rapid which I appreciated in the midst of a pandemic. They answered all questions and hauled the old washer away without any problems. Very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty service for my was machine. Have always used Geek squad service for my appliances and electronics. Had to use once to have Samsung television replaced. The only problem when replaced had to buy new warranty for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money, its not necessary to purchase geek squad-for me at least. If you invest in a good brand with warranty, just use that and take advantage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my samsung...... ............ .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new warrenty for my new dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Warrenty for my new dryer it’s a good idea to have if your dryer breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Having This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this, keeps my mind at ease in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will provide a great value and peace of mind for the washer. LG is high quality, but just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These super big guys did an awesome team work, they talk to each other well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer was installed in minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the warranty as of now but for the price its real good normally everything happens with in 3 years this warranty has 5 years, very few give out 5 yr on warranty on appliances.

    I would recommend this to a friend