Customer Ratings & Reviews

We always purchase the 5 year Geek Squad Protection Plan when we buy a product from Best Buy: worth the peace of mind to know you are covered beyond Mfg. Warranty.

Love this washer. It washes amazing and has so many cool features! The service was awesome and the people were nice.

We ordered a new washer with the 5 year Geek Squad Protection plan. So far we haven't had to use it, so, so far, so good!

Had to add this purchase and hope that I don’t have any issues.

Nice to be able to extend the warranty on my Samsung washing to 5 years. A little protection goes a long way.

Our salesperson recommended this to us. We asked her about all different scenarios and contingencies and we figured that this plan will serve the purpose of warranty and I liked the fact that I don't have to pay visitation fee from the geek squad. We got this for our fridge, washer and dryer.

Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

Good movie easy to install it and everything the best

I have not had to use yet but with other product under the geek squad the service was great.

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

Love the protection plan and the timeframe for it as well

I have yet to use this I am going to be calling in a couple of days and will return back to let you guys know how the service was crossing fingers they can help me with my problem that I am having!

Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

Save your money, its not necessary to purchase geek squad-for me at least. If you invest in a good brand with warranty, just use that and take advantage

This is a wonderful washer and dryer! I can wash my king size comforter and it is thoroughly cleaned! Works well and the I have not had any problems with the product. First instillation was dented but it was replaced immediately.

Great washer! Have had GE for years and I will always stick with!

Great washer! I didnt think i would like a top load but i wish i wouldve bought it sooner!

Always get this on appliances. It's simply the best at getting your appliances taken care of.

I hope I never have to use this, but was told just call us if you need us…

I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.