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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5632 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 5,632 reviews
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option! Not too expensive and its a must have! Its definitely worth not having the worry of issues arising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I have them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had to use the geek squad but it is nice having the peace of mind knowing that they are there if my washer quits working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad deliver and install our new washer and dryer. They were excellent! They explained to my husband how to remotely start the washer and dryer and explained how the washer and dryer worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Warranty from Geek Squad-5 Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know our purchase will be covered for the next many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff Lewis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the service but Geek Squad has reached out to let me know that they are here if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonja’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I purchase 5 year protection warranty on both new washer and dryer sets especially during covd 19 virus crises clean clothes are a must to keep viruses from spreading love love love my machines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for unexpected happenings. Can't go wrong with this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the appliances and the guys that delivered and installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say Yes to Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As household items become more digitized, the more likely that something will malfunction at some point within five years. I have purchased the five year warranty for every appliance that I have from Best Buy and when I need to call, one number gets me the quality service that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend it to my friends and family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time front loader

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always been skeptical about front load washers but this one has been great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in having my items protected. Therefore, any chance I get, I make sure I include the warranty on my items. I can't tell you how many times this warranty has come in handy. I would definitely recommend doing the warranty whenever its available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to work with solved my issue with my dryer door seal in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway add extended warranty on everything over 300 always worth in long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer n dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything perfectly. Brian and Miguel were extremely professional and helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and explained everything in detail! They installed everything with great ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this I am going to be calling in a couple of days and will return back to let you guys know how the service was crossing fingers they can help me with my problem that I am having!

    I would recommend this to a friend