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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5694 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 5,694 reviews
  • Rated 4 out of 5 stars

    Great reservice and response times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always responds when I need them to. I just wish they were all as smart as the first technician I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an insurance solution for my washing machin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point for insurance was competitive based on my research for similar items in other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year Geek Squad protection is a must preferable option for the buyers. Feeling safe about the product. Great Geek squad customer service. I strongly recommend to go for 5 year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance to have in case you have issues with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy expensive appliances from Best Buy without this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for about 3 years is really not that bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Worth getting the warranty. Minor issues always appear and heal squad repairs it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and professional team , good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind for a big purchase like a washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection plan from past experiences with customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Protection and any items I buy from Best Buy. It's a great peace of mind to know that the items are covered by an excellent company and supportive employees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I have them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had to use the geek squad but it is nice having the peace of mind knowing that they are there if my washer quits working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're always there to help and best buy warranty is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended warrany

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but had it previously on my last washer and it saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always heard of how great geek squad is. Never tries them until recently, and man am i glad i did. The price totally worth especially if you have about 20 devices that always needs your attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine easy to install very very good to wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, work’s awesome, We fell in love with it on the first day. Best purchase ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent the best I recommend I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent the best I recommend I love it very good work, fast and very professional

    I would recommend this to a friend