Customer Ratings & Reviews

I mean what can I say, it’s the Geek Squad, they are amazing at their jobs. If something is broken you are lucky to still have it insured by the Geek Squad, because they will fix the problem and FAST!!!

Warranty is good to have especially when something goes wrong

Remember to get your warranty but you never know if you’re going to need it better to be safe than sorry

Washer and dryer have been great. Quite machines and look nice in the home.

The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

The agents were very quick showed me how to use and cleaned their mess up

Good insurance to have in case you have any issues.

Always worth on expensive items. Always need to protect your items

Always purchase extended warranty for any of your new appliance just in case there’s a problem in the future. Its worth buying it coz any appliance tends to break within 2 years of use.

Best washing machine ever. Best installation ever.

Extended service plan is affordable and good to get. Definitely recommend!

would not really know haven't had to use it. Does give me peace of mind

This has already payed off. The first dryer was bad and they replaced it

the agents installed my new washer and dryer and were very professional.

The squad installed, really worked as a team, neat and careful

Showed up on time . Professional . Happy with the purchase

Geek Squad helped me navigate through the issues, they are knowledgeable, while they may get offended when you ask some stupid question, however, worth buying the protection specifically for large purchases.

Delivered on time. With no scratches. Very personable. Great service

I am so happy that I had paid extra to get the extended coverage, my other washer broke down and since it was going to be too expensive to fix , the protection plan covered for us to get a new one.

With some electronics the cost of replacing the item (or getting an upgrade by buying a new version of the product) is financially wiser than buying a protection plan. However, with the life expectancy of a clothes dryer, we believe the warranty was worth the price.