Customer Ratings & Reviews

I have made a number of major purchases from Best Buy over the past couple of years and always add the Geek Squad protection agreement. I find it to be a great value with great service.

Nice to have a protection plan for appliances so that I don’t have to take time out for repairs myself.

Made sure it got this to protect my investment. Great pick up and they allowed me to add it to appliance I got from outlet.

Have not needed to use this coverage yet ? And hoping when I do I can give a better review

The LG True Balance washing/Dryer Machine. It washes the clothes perfectly and The Dryer is so efficient and Fast . The only thing is the tube in the Drain Filter is too Short it should have been longer, then it would be easier to Drain it.

When it comes to buying products from Best Buy, it’s a must getting their service plan. No other companies can beat their plans

The Geek squad unmounted one TV and mounted it in another room and then mounted the new 65 inch replacement and sound system in it's place. Easy peazy!

The Delivery Guys Were Very Helpful In Explaining The Machine Operation

Looks incredible and not as loud as i expected, certainly an excellent addition to our home

Geek Squad protection is always great. You never know what happens, and I purchased a washer/dryer, so I know I'm in good (and money saving) hands with the Geek Squad 3 year warranty!

Geek squad came to service my washer and after trying to order parts it turned out it would cost more than the washer so they gave me a new one instead

Im feel much more secure knowing that i have help should anything go wrong

Im happy with the warranty i feel like its a great price for the term other places i looked before finally purchasing here only offered 1 yr warranty for almost same price.

Dont lookforward to having to use it, but Its a great halo to have when buying new units!!

Very nice very polite and very efficient. I am pleased with the extended warranty that we purchased and very easy to forward it over to the new washer.

Samsung washer had to be replaced the day it arrived but a 2nd one came and it has problems. I don’t blame geek squad but the garbage Samsung makes

I like machines, I was looking for this, and I found it in this store

So glad we got the geek squad protection for our open box dryer, as soon as we noticed it making a sound we called them and the sent the part the next day. Our appointment was within a week and they knew exactly what to do to fix it. Our dryer works perfectly now.

I have compared Best Buy with the other competitive. The conditions offered by Best Buy are much better than other outlets.

Only used them once and they were very knowledgeable